The Honey Baked Ham Company — Restaurant in Cary

Would honestly not recommend - I was hesitant to stop here for lunch since I vaguely had a bad memory eating here years ago. I went anyways and after I ordered, I waited for my sandwich for a good bit before having to go up and re-describe my whole order, showing multiple people my receipt. The sandwich ended up with the wrong meat still so I had to go up again to get another. The overall quality of the soup and sandwich were not great either, plus the tiny sizes didn’t justify $8. The other customers that came in during the time I was there all had some issue, as well. Feeling a bit sick to my stomach now that I’m home and not convinced it’s a coincidence. Not really one to bash a place just for one iffy experience, but the fact that so many things were not up par in one go, as well as my experience years ago leaving me unsatisfied, this is just not someplace I’d...

We have been going to this Honeybaked Ham location for over a decade, and even when they are at their busiest, the service is excellent. This morning, my wife and I popped in to pickup a ham and some smoked turkey that we had reserved. We were greeted with a big smile by Germaine, who has the greatest personality, and the service and treatment we received were just exemplary! Germaine is a beautiful person who is on a personal mission to make those with which she comes into contact happy. After we checked out, and walked out the door, my wife and I shared comments about our experience, and I must say, it simply does not get any better than this. Yes, the ham, turkey, sandwiches, and other products at HBH are always fantastic, but if I were running my own business, I’d want it fully staffed with people just...

Service was awful. The 2 younger girls let me stand in a line where I just saw her service a person of the same color as she. I stood there no service. I had to ask twice before they said it wasn't a line. Went to the next sales girl of color she had a person of color in a wheel chair sitting in front of her register and wasn't waiting on anyone. She finally tells the wheel chair person where to pick up her food. Finally a guy from the back came up and took my order. I should have walked out. Two people who came in after me got their order made before I did.

Terrible service I recommend going to the one in the north...