McDonald's — Restaurant in Cedar Park

EDIT: changed my one-star review to a one-star review. Tonight we went and placed a curbside order. After waiting 23 minutes for food to arrive, I got out of my car and started to head inside to find out what happened. Then (and only then) they started to walk my food out. The food was cold. The lady who brought it out knew I'd be unhappy, but all she could say was "We had a lot of orders." But it wasn't even that busy. I guess this is just a worker revolt, disliking curbside orders? I switched to drive-through orders awhile back, just because I suspected this was happening, but they failed to get simple drive-through orders right also (and would ask me to park in the curbside spot then simply forget about me). To the workers: I'm sorry if your job sucks so bad that you are mad at us for ordering curbside. PREVIOUS REVIEW: Placed a mobile order today. I set to pick it up by drive-through (I stopped doing curbside in an attempt to be considerate to McDonald's employees with this 100 degree weather). But today they told me to pull forward and wait for my meal at the last window. Fifteen minutes or so later, I flagged an employee down and asked them what was going on. Pretty clear they had forgotten about me. The food was already cold when they gave it to me. They gave me a free apple pie. We tossed it...

Update... seems that either they have new employees/managers because the drive thru has really improved!... The process described below has changed!... I do not understand why McDonald's has now started to move you forward to park and wait for your order. No matter what you order after getting your drink(s). It seems that they wait until they have several orders before they send the employees outside with your order. Yesterday, we waited 10 minutes to get our order delivered; no, we did not order everyone in town! After we finally got our order, 3 burgers and chicken nuggets, they did not include the nuggets! My wife pointed it out to the employee, and my wife told him hopefully we won't be another 10 minute wait. He stated no, it's about only 5 minutes! My wife said that it is ridiculous after already waiting 10 minutes for the original order! It seems that this is happening, through my experience, in most of McDonald's restaurants in the Round Rock, TX area. You pay, you get your drink, and then you drive forward, sit, and wait until until they have enough orders to deliver to your car! Save time by making one delivery trip to the waiting customers?! And if they missed part of your order, you'll get it when they have enough customers to make another...

I love McDs and everything location has different issues. This place tends to have service issues after 7/8 pm. I once was there at 10pm, and no one ever answered the order booth. I wish the Mocha Frape would be made the way they used to, chocolate squirted around the sides of the cup and not just on the top of the whipped cream that's just me. I would go back to buying it if they made it that way. Anyways, I came for the last day of the Chicken Big Mac and it's my fav new menu item. They made it perfectly, a great amount of sauce on them to keep the sandwich from being too dry. I hope they make it a regular item, cuz I really like it. I'm not really fond of the recent burger changes, the Big Mac really sux now, I don't even bother getting the Big Mac anymore, I just get the Nugs. If the Chicken Big Mac is not on the menu, I probably don't even have a reason to come here. I would definitely come back if they fixed the Big Mac or the Mocha Frappe.

12/13 - Went here again for the McRib and double filet o fish, it took 30 min for 2 sandwiches. Geez, not...