Starbucks — Restaurant in Cedar Park

I've spent a minimum of 16 years in the service industry and I know what being in the weeds is like with the best of them, but the service here was so incredibly short-tempered and rude. I came in and stood in line for over 5 minutes before anybody told me that I wasn't in the correct line, and before I was barked at to stand in a different line (that was not clearly delineated). After I gave my order, very gently and kindly, realizing that they were in the weeds, the purple-haired girl made my drink and set it down calling the wrong name. I stood politely waiting for my drink to realize after several minutes that my drink was already on the counter and had been for a while. It was made incorrectly and it wasn't until I was in my car sipping it that I realized one of her very long purple hairs made its way into my drink. My hair is dark brown right now, for reference..

She was likely having a really rough day, so I get it, but bruh - Come on. I went in with a smile and left with brows deeply furrowed. And yes, I drank my...

Tonight i was having a really challenging time, my special needs son just got out of the hospital at 8:55 P.M. He is severely autistic and absolutely LOVES the birthday cake pops, cookies, pretty much everything. I wanted to stop and get him something that would help cheer him up but i saw Starbucks closed at 9.. i called and explained what happened, they immediately said they would wait for me to get there and they did. I pulled up to the speaker to let them know i was there and they had it ready for me, i had my payment method ready and he told me not to worry about it.. I was so blown away. He then gives me a Starbucks cup. I was instantly even more wowed, it made my night. I called my husband on my way home and sobbed to him because as it may seem like a small gesture, it was HUGE to me. I will never forget this gesture and this kindness, i will definitely be calling the store tomorrow to tell the manager they have the best employees and they are...

I’m giving y’all 5 stars because you are all so friendly and I love every single drink you have made me in the last 2 years... however.... FOR THE LOVE OF GOD and every mother with a toddler PLEASE stop putting cake pops and cute iced cookies in the same bag with the hot sandwhiches and hot coffee. Every. Single. Time. For. 2. Years.I realize one day I won’t need to be so rediculous - and one day I won’t have a screaming toddler who cries because she wanted the 5.00 owl cookie and instead got the 5.00 melted monster looking thing - and one day i also won’t need to spend $10,000 a year on amazing coffee so I can survive - but until then please help me help you make the world a happier place one toddler at a time. And if anyone Mom bashes me about feeding my child sugar or her tantrums please make sure you do it - after I had my...