Our order was placed at 5:55 pm. We went there because we had an event to attend at 7:00 that would take 20 minutes to get to. So with 40 minutes available to us we thought Taco deli would be a good bet.
We were wrong. At 6:15 I inquired able the food. They had not yet started making it because they said they had to change the printer paper, and they lost track of our order.
Honest mistake. I guess.
But after they were made aware that our order was already 20 minutes old, they continued to take and fulfill new orders, without prioritizing my family's. They seemed to kind of be scurrying in order to get my order ready. And yet at 6:25, 10 minutes after I told them that the order was late, they were telling the cooks to prioritize it. They brought out a part of our order at 6:30. Two members of my family still did not have their food. They did agree to refund our order, which I appreciate. But I let them know that the order was still incomplete.
A server responded that I was wrong. But our order was printed plain as day but our order was printed plain as day and there were three items that were never brought. She said, "I brought out sides! If you want, I'll bring out more sides!"
She seemed pretty frustrated with me for pointing out that we didn't get the food we ordered.
It was a madhouse. They were tripping all over each other, even though it wasn't that busy.
While I appreciate the refund, it doesn't make up for the disrespect and our time they wasted, that they just didn't...
Read moreI love Tacodeli, so I was super excited for this location to open up. It was super disappointing to receive less than ideal service and tacos that were clearly not made with any care. I waited several minutes at the front counter for anyone to help me, which has never been my experience at any other location. I ordered bean and cheese, add mashed potatoes, which the employee rang in as a build-your-own taco instead. Not a huge deal, but I ordered it the way I did because it’s slightly cheaper. I did not ask for a BYO for that specific reason, so I’m confused why it was rang in a different way. Again — never my experience at other locations. I finally get home and open my tacos, one has the right amount of mashed potato I would expect in a to-go order, but the other had basically a teaspoon of potatoes. Even more disappointing to get such sad portions, as I had to pay for each individual item on my tacos. I really thought waiting for this location to be open a while, they would have things together by now, but I was severely disappointed with my experience. The only employee who seemed to care was the one who handed...
Read moreCame in for Opening week, night 2 (on Taco Tuesday, of course!)… line moved quickly, food took a little while, but they had a busy drive-thru as well as a 6pm dinner rush. Employees friendly, helpful, kept the place clean (inside & outside).
Food came out fresh & tasty. We tried Chicken Tinga (the Tuesday Special) and the Cowboy (which was great!). Self serve Salsa/Sauce bar with 4 choices, 2 pretty spicy 😋
Self service soda bar with Fair Trade options.
Prices are ‘okay’ I guess… still not happy that tacos are 2x what they used to be a few years ago (most were $5-6 each here, see menu pics I posted with prices).
Tip: download their App and take a minute to signup w/email and you’ll benefit from a Free Taco gift for joining to use on your visit.
Anyway, good food, positive exp - glad they have a Cedar Park / Leander area location now....
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