Burlington — Local services in Cedar Park

I typically avoid Burlington like the plague. It’s usually a mess, service sucks, takes forever, and the merchandise is sub-par compared to the other discounters. I needed something specific today and went to three locations. 1 was ok, 1 was awful, and this one was great. It’s the only one of the three I would return to - and I found just what I was looking for. Store was well-kept, good merchandise, and the registers were well-run so it didn’t take forever to pay. For some reason the shoppers here tend to take too much stuff to the register, hem and haw, ask a bunch of questions and be confused - which makes buying something quickly out of the question. There was only one checker when I got in line. The customer proceeded to do all of that and the checker loudly said she needed to decide what to do because she had a line - basically keep it moving - in a nice way. Checker also immediately called for backup when the line formed, which promptly showed up. Also clean, new and well lit. Good experience. Apparently shopping at a Burlington for discounts doesn’t have...

Staff is extremely rude. My husband and I found items in clearance and then they refused to honor it. The manager blamed it on one of the associates putting it in the wrong area and then the associate blamed it on being understaffed. It wasn’t just one or two items either. It was 3-4 racks of clothes that had clearance signs but were not actual clearance. The really old manager with the piercings said she changed the signage but still refused to honor the error on their part. Old and young manager also refused to give any corporate number or store manager information which was shady. They ended up giving me the first wrong number that came up on google. Maybe hire...

Did a return today and thought things were okay until the manager who cakes makeup on everytime I see her started snatching my receipt aoutta my hand and then when I tried to leave and she gave me my return receipt she snatched that out of my hand again to explain to me the difference between the total having the parentheses and not having them even though I didn’t ask anything about it I was simply just trying to walk off and go back to my job. She came off kind of aggressive, like she doesn’t really enjoy what she does and not so sure i will be coming back due to her making the interaction...