The jeweler that we purchased my wedding set from went out of business, so I was looking for a local business that could check and clean my rings periodically. I had also noticed that the white gold appeared to be tarnishing and didnât understand that so I called and talked to the Ranch Road Jewelry owner Bob, just prior to Thanksgiving. He was very nice and explained that there was a process for restoring my rings to their original state and that they also cleaned and inspected rings and diamonds and weâre a full-service jewelry store. I advised that I would be in after the Thanksgiving holidays closer to Christmas. Today was that day. Itâs a very secure shopping experience, which I actually appreciate especially in todayâs environment where it seems there are a lot of unfortunate and desperate people roaming about. Once I entered, the store Cookie greeted me and ask me how she could assist. I explained what I had been told, and she took me up to the jewelry counter in the front and introduce me to Mark who would assist me. He listened to the situation and took a look at my rings, and assured me they would look like new when done. He took all my information and data entered me into their system and gave me a receipt for my rings. They actually do this in-house, which is another huge bonus. He went back and spoke with them, and they said it would probably only be a half hour before they would be finished. So, after confirming that was what I wanted and that I would do it this time on a one time basis, he labeled my rings, and took them back to them to be worked on. I need to remark on how beautiful this facility is!!! The artwork is really awesome and really provides a lot of color above all the glass cases that hold the pretties. I had advised Mark that I had errands to run and I would drop back by on my way home. I was really shocked at how easy and quick this process was. Mark provided great customer service, and was very pleasant. I picked up my rings which were ready as promised. I am glad that I am now established with a local jeweler and look forward to shopping there in the future I highly recommend Ranch Road Jewelry...
   Read moreâď¸âď¸âď¸âď¸âď¸ Absolutely Outstanding Service â Compassion and Integrity Beyond Compare
My wife and I recently found ourselves in a difficult financial situation and had to make the tough decision to sell some of our jewelry. These were not just any pieces â they held deep sentimental value, as I had purchased them for my wife nearly 20 years ago. We visited several places in town, but most offered us far less than the true worth of what we had.
Then we walked into Ranch Road Jewelry in Cedar Park. From the moment we were greeted, we felt a genuine sense of respect and empathy. During the inspection, my wife became emotional, and George handled the situation with such kindness and understanding that it truly stood out.
When the evaluation was complete, we were offered a price that was not only fair, but far above what other places had quoted. Even more moving, we learned that the jewelry would be donated to patients with cancer â turning our difficult moment into something that could bring hope and joy to others.
Itâs rare to find a business that values compassion and integrity as much as profit, but Ranch Road Jewelry is one of those rare gems. George and his team have earned our trust and lifelong loyalty, and when better days come, this will absolutely be the place we return to for our future jewelry needs.
Thank you for making what could have been a painful experience into one filled with humanity...
   Read moreI just experienced my very first visit to Ranch Road Jewelry, and what a wonderful time I had! I had three pair of earrings and one bracelet that needed repair, and mentioning this to a neighbor, she confessed that she had pearls that needed to be examined for repair as well, so she offered to take me to âher jeweler,â George Poe, Owner of Ranch Road Jewelry. I was treated like royalty by Lisa, the Manager, and her level of expertise, knowledge, and professionalism was beyond compare. I was given the time and attention that one would equate with a customer purchasing a three carat diamond, and I had merely four repairs! Ranch Road Jewelry not only demonstrated a superb way to conduct business, but also magically won my respect, trust, and desire to be a future customer for all of my familyâs needs and purchases. The store carries the finest gems. The showcases are artistically elegant and thoughtfully displayed. The entire store is pristine, light, bright, open, airy, and inspirational. The space creates a feeling of freedom, power, and joy. The Staff has the same attitude which designates the storeâs altitude. I will continue to fly with Ranch Road Jewelry! Judy Dupre Cedar...
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