Starbucks Coffee Company — Restaurant in Central Point

Twice I purchased an americano here and twice it has been bitter, absolutely no Crema, it looks like black coffee. On both occasions the Barista was not listening to the order. She was not supposed to add the cream but she did. She was supposed to leave extra room but she didn't. On another occasion my wife purchased my coffee and got a similar experience. I work in customer care and if i am having a bad day I DO NOT let my mood effect my customers experience.

IF you are not capable of doing your job leave it and stop dragging down your stores reputation. My overall experience with Starbucks Stores has been awesome. I buy a coffee almost everyday for 17 years. At $5 plus tips that's over $30,000 I have spent so I would like to get my coffee the way it should be regardless of the attitude your Barista has.

Starbucks message is

“Love your beverage or let us know. We'll always make it right."

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I had stopped at Albertsons Starbucks on my out of town to the coast. The barista that was working that day 9/7 was absolutely the best! It wasn’t busy so we chatted while she made my drink and it felt I’ve known her my whole life. I’m usually very reserved and just something about her made me open up like a book! I definitely will be coming back as long as she is working...

I needed a fun decaf drink with a non dairy milk. Anyway the barista didn't know how to make an Americano decaf so I asked for a latte . It was the last day of a 3 day drive and I wanted some good coffee to start the day, at first sip I realized all I had in my cup was warm almond milk. No coffee. It was just a huge...