Paleteria Y Neveria La Monarca — Restaurant in Ceres

I've came here a few times and finally decided to rate it. Their drinks arent very good. The icecream is okay the only thing is it has lots of pieces of ice from the freezer around it and it affects the icecreams taste. I've gotten the tostiloco and each time it's been good & so has their fruit! The main reason I am upset about this place is because of being robbed at times. 3 times I went here the lady overcharged me. The first time I spoke up and she gave me the difference. The second I was just kinda weirded out it happened again but I didnt say anything cause it was only a dollar. I did notice this happened late at night close to closing each time so I dont know if she tries to sneak away with an extra little charge or is just tired. The third time I didnt argue about the extra 2 dollar overcharge I was over it and just figured oh well keep it but she lost a...

My family and I come to this establishment all the time. I get the mangonadia very frequently sometimes a few times a week. My kids will get ice creams or milkshakes and my husband gets a milkshake. We are good paying customers. Tonight at about 7:10 pm my husband went in to get me a mangonadia and the lady there refused to make it! This is not the first time either! She has refused to make stuff for us 2 other times. I feel like I am being treated differently because I am white. They do not close until 11 there is no reason she could not make the mangonadia period. That is no way to treat a good paying customer. Very unprofessional and needs to be fixed ASAP. THEY are going to loose some very...

I was really looking forward to visiting this place, but unfortunately, my experience was a letdown. The horchata tasted stale and spoiled, and the elote in a cup was equally disappointing. I was shocked to find that many other reviewers have had similar experiences, which raises concerns about the handling and freshness of their dairy products.

I hope the management takes these complaints seriously and considers a thorough review of their inventory and storage practices. A health inspection would be a good step to ensure they're meeting proper food safety standards.

Until then, I would caution others to be aware of the potential issues with expired or...