Kings Sushi — Restaurant in Charleston

First let me say our server was Amazing, this young lady went beyond and above all our expectations, now let me get to the reason I just could not get beyond the negative feeling I had this night. My husband and my daughters birthday is on April 2nd, so they requested King Sushi, because we have had good service there before, We decided to go there again. But, on this night we were seated and then we waited, they were not short staffed, they were so many servers there and they really were not busy,(of course we didn't know they were closing soon, no one told us)the young lady we had was double sat both tables and so we waited patiently , it is now 915, the restaurant is supposed to close at 1030, and the kitchen closes 30 minutes before closing. We'll they close at 10pm now, even though yelp said 1030, and their website says 1030pm also, we had 15 minutes to order at an all you can eat restaurant, not one person said we close at 10pm, on a Friday night. We put in an order, and was told the kitchen was close at 930pm, did we get upset, nope because it was not our servers fault, she had another 10 top table that took up her time, so we waited, but just so you know not one manager came out and spoke to us, not one server besides the young lady who was our server running all over came over to help and ask us if we wanted to order before the kitchen closed. They just looked at us, and went on not caring that we werw getting charged 25.00 per person for 15 minutes of food,knowing that our server was behind because she was taking care of large parties. Did I tip our server, Yes I did, I gave her a 25% tip, because she was trying her best, but will I ever go back, absolutely not, if this is how King Sushi treats their guest then you can count me out, if all they wanted was my 140.00, if they needed this last 140.00 this bad on this night they should habe just said give us thos money for no food. Doing a time when businesses are struggling to stay open, doing whatever it takes to draw in customers this place is treating paying customers as if they could care less, this is what makes me so disappointed in this restaurant, because this can turn customersaway from going out or trying new businesses. They could have told us when we walked in, because we could have gone somewhere else and we would have come back another day. Why aren't customers valued not just for their money, but also for the fact they will return for your food and service. I never complain about prices because I appreciate all the hard work. I worked in the food service industry for 20+ years, so I am always looking out for people who run these businesses because I understand how hard it is, but this is so wrong, not just for us, but for every server that suffers with getting the tips they deserve because the business care more about the bottom line that day, and not retaining customers with appropriate leadership. I will find another sushi restaurant that I will go to every week like I normally do, but we traveled over 40 minutes to eat for 15 minutes and paid over 140.00..... I have no pictures, with only 15 minutes to eat...

DO NOT EAT HERE IF YOU NEED A MEDICAL ACCOMMODATION OR DISABILITY.

Planned to eat here for weeks with friends. Heard a lot of positive reviews. My partner was especially excited. Unfortunately he has a medical condition that makes a buffet impractical and he was told by Tyler the current floor manager HE COULD NOT EAT AT ALL without being charged the buffet price (approximately $30) - not allowed even to order sushi à la carte like their menu suggests - because the rest of us exclusively came to eat the buffet (it’s all or nothing - no exceptions).

Our waiter suggested he sneak a piece shortly after because the manager apparently ‘changed his mind’ after the interaction, but it was way too late. They had already shown they were uncompromising and he declined any food, concerned that it would be a $30 bite of sushi.

Ruined the meal for me. Not only did we have the entirety of the service staff open gawking at us the entire meal to ensure he didn’t sneak a piece from anyone. I personally felt terrible for eating (at my partners insistence) and was charged an inflated price for expensive sushi that I hated. I will never go back, and I’ll have something to say next time a coworker/friend suggests the place.

Positives: our server was extremely polite and helpful. The food was probably good (the taste in my mouth at the beginning spoiled the meal regardless of quality)

Negatives: I am so sicked by how they treated my partner that I’m having trouble keeping what little I was able...

Lunch is $16.99 and dinner is $26.99.

Update 08/23 I took my wife here today and we were not disappointed. They were busy but our food came out fast. I did order all my food at once since I was on lunch. I had chicken katsu, pot stickers, hibachi chicken, and an orchard roll. The food was hot. All of it came out together within minutes.

Two of the rolls we ordered are half the size they used to be, orchard and sea angel. They were tiny, however, you can order as much as you want.

Old review: This place is amazing. I went during lunch a few times; I went during dinner twice and was satisfied every single time. No matter lunch or dinner the food is always hot and fresh. The sushi is also made fresh when ordering. The staff is very welcoming and friendly.

You have a paper and pencil on your table which you use to check which food you want which is listed. Then your food is made and brought to your table. I personally like to put a second order in after receiving my food because it takes about 10 minutes for the food to arrive.

I can go on lunch and drink a water for less than $20. However, I leave a $20 bill to include a $3+ tip for the service. Even if you don't eat sushi you can eat hibachi.

The pics feature random sushi rolls, hibachi steak and shrimp, Orchard roll, pork gyoza dumplings, and hibachi chicken (no onions).

Side note: Ice cream and cheesecake are available but not on the list to check, you have to tell the server you...