Dino's Family Restaurant — Restaurant in Charlotte

gave this place a one star but I should've really gave this place a zero. Me and my mother went to lunch yesterday at this place and everything actually was good I've been here before this visit would probably be my 6th time coming here...I didn't eat all my food so I took the rest of it home, I ordered the Dino's special which is grilled chicken with mushrooms onions and peppers with rice and gravy on the side...and it comes with two sides so I got double order of okra. After I warmed the food up later that evening and started eating my food in the mix of it all I found a screw and bolt in my food! Being that their hours are 630a-230p they were already closed...as I tried to called them and at least leave a voice msg regarding the issue...to give them a heads up I was coming in the morning when they opened...I brought the box and food back up this a.m. and asked to speak with a manager which was an older man had to be about 70 years old there was a waitress at the front that got him and asked what was wrong... I told her the situation she was like oh my god! So he walks over the manager that is and just looks at the food and asked the waitress what was the dinner I received not apologizing to me or anything she said the Dino's special so he just handed over 7$ I was like sir I paid 10.66 total for my meal he says to me what about the okra and the tea I said sir are u serious?! I could get sick from a nasty dirty screw and bolt in my food and your worried about 2.66$ so the waitresses says ma'am we are refunding you the Dino's special portion...I said wow so he then added an additional dollar no apology no sympathy or anything! The owners at this place are rude and the waitresses always have to vouch for everything they do. She apologized Horrrrrrrible customer service handling this incident. I'm still debating if I should call channel 9 and...

Boring and dim atmosphere. However, the waitress was very nice and continually checked up on all her customers (I was watching and listening). And the prices were fair.

The food was hit and miss.

First of all, I ordered "Corn Bread" - not "Corn Muffins". I didn't care for their so called "Corn Bread". This "corn bread" was shameful. It was chewy and dry. Cornbread is supposed to be soft, sweet and buttery! DOUBLE MISS. I mean we're talking nowhere even near the target!

The coleslaw was good enough. It tasted like something I could make at home. Nothing special but nothing bad either. OK.

I ordered chicken tenders and french fries. But what restaurant doesn't offer BBQ sauce for chicken in the South? They only offer ranch and blue cheese. I dont know what ranch dressing they use but the chicken was better without it. The dressing was not good at all. It was borderline nasty. MISS.

The chicken was very good tasting, the meat was tender and it came to my table still very hot (so be careful with that first bite!). I really liked the chicken. It is something I would buy again. HIT.

The french fries were delicious! I love crispy fries and they delivered on that. The next time I go I will try a burger and get more of these fries! I think the french fries were my favorite food from my meal! I could make a meal just from their french fries! DOUBLE HIT.

Lastly, I am not used to being brought a whole pitcher of tea for one person. Respect for a true southerners' love affair with sweet tea was paid! And the tea was...

Racist Restaurant. Me and my Crew went to eat Breakfast this morning we sit in the corner booth in the Back.. It's 3 of us. She comes to the back and says the owner said we can't sit there unless it's 4 or more. No problem, his place his rules. Low and behold 2 white gentleman come sit down in the same spot we sat and they were getting served. Well when I confronted the waitress she says "They are Big Bosses at a Company and they have people come scraggling in". Well 30 minutes later no scragglers no more than just them. So as we spoke our minds at the counter about the treatment another waitress comes out side and says to us "We shouldn't get mad at the one waitress it was her table and she didn't want to serve us she made that decision ".....Well the owner of Dinos might not care either way if we came back but that's one meal I will never miss. Makes you think that If you felt like that you have felt like that every time we have come into that place. No worries that's why they have grocery stores. It's definitely alive it's just my first time seeing Black/White sitting areas undercover! Note the owner went to the back when we approached the counter. Any other time he runs to...