FONDA LA TAQUIZA — Restaurant in Charlotte

Carne asada tacos or onion tacos? I order carne asada tacos with grilled scallions on the side i get to the restaurant and theres an extra charge on my ticket and the lady is like we didnt have the grilled scallions we put extra regular onions, i was like umm ok? She rings me up and i see an extra charge so i ask her what is it and shes like its the extra onions and im like umm i didnt tell you to put them on in the first place and im not trying to be rude and have you remake the whole thing. The “manager” blonde hair lady comes up ands shes like the onions are on there and im like i didnt ask for extra regular onions 😂 i shouldnt pay for something i never asked. Another thing the staff didn’t realize i can understand Spanish but i cant speak it well so they were saying how the girl on the phone never told them i wanted the grilled scallions but thats ok i wouldnt know the difference and she will just let me know that they “didnt have it anymore”. I am beyond disappointed as this was one of my favorite places i drove all the way from concord for this place....

I don’t even know where to begin. Well first off when we pulled up, there were a group of men working on cars near the restaurant. That sure doesn’t look professional for someone coming to your establishment. Second the young waitress that was taking our order gave us the worst attitude. Like she didn’t even want to serve us. I could hardly hear her speaking to me. No need to roll your eyes at us when we didn’t do anything to you. This was our first time here and wanted to give the place a chance because we love Authentic Mexican food. Then she gave my girlfriend an attitude because she didn’t understand what we wanted for a to go order. When we told the young girl it wasn’t what we wanted once again she again rolled her eyes at us. This isn’t professional all. Then when we told you it wasn’t what we wanted you charged us for the food anyways. If you’re having a bad day just don’t come to work with a bad attitude. Don’t worry we shall take our business to Maria’s, Azteca, Three Amigos and other great establishments in...

The environment was great(outside on the patio area) the food was NOT all that, and the waitress was super nice at first. Chips and salsa were good . However, I didn't eat the soup that was brought out to me due to it not having any flavor. It tasted like warm water with oil, LITERALLY. I let the waitress know that I didn't like the soup. I had only one sip of it and I did not want to continue to eat it. She never took the plate of food from our table even after I told her I didn't like it and I didn't want to continue to eat it. Upon making payment, I requested for her to remove the soup from the tab since I hadn't eaten it. She stated that since I ordered it I had to pay. I asked to talk to a manager, she said no I had to pay regardless because it was not going to come out of her check. Every restaurant should honor its food and customers. Mainly if you want returning customers, good reviews, or a good word of mouth. My family and I will not...