Chick-fil-A — Restaurant in Chattanooga

This restaurant is located in a busy 🚌🚐 area the Brainerd Road Area. It is especially busy during lunchtime.The customer service is great, and the lines moves very fast ⏩ The drive through cars are always actually backed up to the main intersection 10 to 20 cars. Say What ! If you are hungry for Chick-fil-A don't panic 😋. The cars will be moving very quickly. You didn't know ? Patient Please 😂! This location has found the perfect solution 😅. No need to sweat. The cashier's are actually set up in the car 🚗 driving lanes omg 😳. I ordered my favorite sandwich, which is grilled chicken. I was the lunch person, ordering for everyone during lunch omg. Here are the choices of 🥗Salad. These are the Market, and Cobb Salad 🥗 with Avocado 🥑 We got both. There were the Breakfast 🥞, and Lunch choices. The Chicken 🍗 Biscuit. If you want some 🥓 and eggs ? What about sausage 🌭 and eggs ? They gotcha covered.We had them covered as well. We purchased all of these food items.We were hungry lol. Don't forget the cheese 🧀. There were the famous Pepper Jack, American, and Colby Jack Cheese. Guess what ? The Mac& cheese is the real deal. There were some questions about it. It's good 😋 ! I know you guys love Chick-fil-A. You can have Greek Yogurt Parfait, and cookies for dessert. There are milkshakes ☺️ if you like in different flavors. So you already know about Chick-fil-A. 😆 ? That's whuz up ! In the end it's all about the good food, and service it provides to customers. This is a National Chain, with no indication of slowing 💪 down. Find the nearest one to you for fast , friendly, professional service. I 💕 Chatt...

Very disappointed in the service at this Chick-fil-A location recently. I've been a fairly frequent customer here and the night crew has provided us with a really inconsistent experience for dine-in. We usually order on the app to quickly reorder, and tonight was no different. The app let us know that our food was ready and that it would be brought to our table shortly; however, after waiting about five minutes we had not received our meals. I decided to check with the staff to see if our food was ready, and it took another five minutes before someone asked if I needed help. That whole time, our food was sitting on the counter next to the carry-out orders getting cold. While the person who helped me did get my order after I asked, it took a while before our drinks were prepared and no one offered to replace the fries or do anything to make sure that I had everything I needed. After getting our food and bringing it to our table myself, I had to turn back and grab the drinks myself again. The employee had already moved on to taking the next person's order and didn't ask if I needed anything else.

Frankly, if it had been busy or if the store was short staffed or if it had just been literally any other fast food place but Chick-fil-A... I would've been more understanding. It wasn't busy in the dining room and there were plenty of staff walking past me... This really didn't feel like an experience like I'd have at Chick-fil-A. It's especially disappointing when we came to this location because the one we were going to had a bus of students arriving, and we knew we didn't want to have...

I never thought there would be a day where I would have a bad experience with Chick-fil-A. We cater with this location once to twice a month on Saturdays. The last order we placed was missing one box meal. Not a huge deal, except one person didn't get to eat. I called and the manager on duty offered to refund the meal, which he did immediately with no issues. Today we placed another catering order with a similar issue. We have the dressing for the market fresh salad, however, no salad. Called and spoke to Laura. Laura apologized and told me I could come back to pick up the salad. I told her to whole reason why we cratered was convenience. On Saturdays it tends to be busy and we cater food in so the staff doesn't have to leave for food. I asked her to refund the salad to my card. Laura stated that they were too busy to do refunds and my option was to come back to chick-fil-a to pick up the salad. Not the level of customer service I was expecting from a manager nor a...