
Brandi is a true pro—at color, cuts, and at interpreting and bringing to life exactly what you need (and actually want) to do with your hair. I've had the privilege of being in Brandi's chair since moving to Chattanooga in 2019 and would never trust anyone else like I trust her. I have naturally curly hair and she's especially gifted at understanding and bringing out the best in it. Having witnessed her create her own salon from scratch has been an inspiration and a joy. On top of it all, Brandi is patient and kind and has THE best snacks a hungry, hair-needy person could want. She even has a laptop lap-desk that fits in the hair chair, and fully understands, never complains, when I need to work while I'm there. Truly the best there is. Especially if you need pro guidance on what to do with your color or cut—perhaps every time you sit down, like me—Brandi will take care of you...
Read moreI am OVER THE MOON HAPPY with my hair & experience at Urban Collective. I’ve worked at & been a client in high-end salons in Atlanta and none of them were as caring as Katherine was today at Urban Collective. Oh my gosh where do I begin? My stylist (Katherine) was super sweet & knowledgeable with her hair science. My curly hair had been cut in such a thoughtless way for the past few years and I walked out of this salon looking like a whole new (better) person. Katherine genuinely loves what she’s doing and gets excited for the good results of her work. I feel bad because when I’m happy I go kind of quiet- was stunned with how good my hair looked and felt after my service. I wish I could’ve thanked her more but I was speechless. I’m not going...
Read moreI am not one to go speaking badly about a salon especially because things happen but the experience I had has caused me to not feel comfortable going again. It was not the initial haircut and color that caused my choice to not go back, but how it was handled after even admitting that I didn’t blame the hairy stylist and what happened is partially my fault (I didn’t like my initial hair color and cut at all and attempted to fix it and it caused intense damage to my hair, unforeseen and it needed to be fixed) I felt incredibly uncomfortable there, and felt a lot of s lot of boundaries were crossed. I don’t want to go into detail because I do not want to name names or put people, but I would advise...
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