Salsarita's Fresh Mexican Grill — Restaurant in Chattanooga

Tonight at 7:15, I took my 7yr old for a little “date night” because that’s where HE wanted to go. The place was dead, 2 other couples eating, no one in line. I tried to order my son a kids “bowl”, the food prep kid mumbled “we don’t do that anymore.” I said “ok, can I get a small bowl of rice and just add chicken and a few other things? I’ll pay whatever it costs, he just doesn’t eat that much.” Told ONCE AGAIN, “we don’t do that anymore.” THEN the food prep kid told me, “just get him nachos”. Ummm, no, that’s not what he wants. So I let it go and just ordered him a regular size bowl, and asked for a drizzle of queso over it. Told AGAIN “we don’t do that anymore” and proceeded to dump a full scoop onto his bowl. Ordered my food, and while doing so i glance around and notice the worker behind the cash register was EATING and LICKING HIS FINGERS the entire time. DISGUSTING!!!!! I get up to pay, floored at this point by how rude the food prep kid was and this guy is STILL LICKING HIS FINGERS while ringing me up, I asked him the name of the food prep guy, who had now disappeared to the back. Cashier snapped at me, “you can ask him yourself!!” I said excuse me?? So he repeated it, “ask him yourself!!!!” So I asked for the manager. Sydney the “manager” came out, scowling at me. I told her how absolutely disgusting it was her employee was literally eating and licking his fingers, on the front line at a food establishment, and since he has touched my chips on the tray as he pulled it closer to the front, I asked for fresh chips. She’s literally ROLLED her eyes at me and said “he didn’t touch your chips but ok whatever, YOU’RE the TYPE that would complain about anything!! THEN she told me “and it’s not YOUR place to say anything to him!!!!” I just looked at her, and said “excuse me??? Do you condone that??” And her response to me was “How about you TRY to have a good night!!” FLOORED. She completely profiled me because I am a classy, put together woman. If I didn’t have my son there I would have absolutely lost my shit. However, I kept a smile on my face, told my son we would take our food home. So after they have brought out the entire kitchen staff to now come from the back to look at me, I go back up to the counter and ask Braylen ( the one who spent more time licking his fingers then doing anything else) “can I just get a bag for my food, we aren’t staying.” And his response to me was, “uh yeah, but you’re GONNA SAY PLEASE to me.” I literally just looked at him, and said “are you being serious…”then he REPEATED HIMSELF!!! Absolutely speechless, and mortified. It was by far the worst experience at a restaurant I have ever had. And I’ve worked in this industry, I was a server for years. The “service” I experienced by Sydney, Braylen, and Gaspar was absolutely appalling. I paid for my food and left, while my 7 YEAR OLD SON said, “Mom, they weren’t nice at all to us. I’m sorry I picked this place, it’s all my fault.” Absolutely DISGRACEFUL. DISGUSTING, EXTREMELY RUDE, HATEFUL, and DEGRADING. For Braylen to TELL me, “YOU’RE GONNA SAY PLEASE TO ME” for a bag??!?! THEN REPEATED HIMSELF??? NEVER AGAIN. I will tell EVERYONE i know to avoid this restaurant, we will no longer cater from them, nor will our company headquarters. I will contact the Health Department next. Absolutely disgusted, and EXTREMELY...

the lack of the necessary utensils to protect themselves from infecting food or spilling something on it. as redecías in the head or gloves. They only normally have gloves and never have idea nets to protect themselves. The hair from the falls is something natural and normal, but they are supposed to have them, it is somewhat uncomfortable, come to eat and exactly when you are finishing eating look at the hair in the chips, which is something to know if I stop eating any, it is in the chips or in the cheese burrito. It's kind of nasty, I've never really had any problems. I love that restaurant and for now I think not anymore. I would love to see that they use chairs or care more for people's heads by hair. thank you and there is the photograph that shows that I am not lying, it is a hair literally embedded in the male and the truth is I hope I do not know what area of the body it is...

I have ordered from Salsarita's at least 2-3 times a week over the past few months (pregnancy cravings). Today was the last day I ever order from them again! I ordered on their website for delivery for lunch like every day however today was the last time I order from them. I got a message that uber eats was going to be delivering my order, then 25 minutes later I get a message saying that they have cancelled my order. I contact Salsarita's they can not tell me why or how my order was cancelled, nor could they give me a contact of who I needed to speak to in regards to my order being cancelled. They refused to issue me a refund, so I have had to contact my bank to dispute the charge and now wait 7-14 business days for a new bank card! I will never order or eat from Salsarita's again. They lack...