Dollop Coffee Co. — Restaurant in Chicago

“mid,” as the kids say. wanted to try to breakfast burrito but they were out of vegan sausage (despite it only being like 9:45 AM). instead, ordered the chilaquiles with 2 over easy eggs (3.5/5)- the tortilla chips were very soggy, but the tangy salsa flavor was good. avocados were a solid addition. eggs were cooked well, the and the yolk mixed with the remaining contents of the chilaquiles was decently tasty- i couldn’t get over the lack of crispness though. it was also very heavy- definitely a dish to share between 2-3 people; i ended up tossing a good amount of the soggy residua. they import their donuts from beacon- we got a glazed donut with chocolate icing (4/5)- it was the right amount of sweet, and tasted quite fresh; decent helping of icing on touch made every bite just right. i got the nutella mocha coffee (4/5)- strong but tasty, really brought together the flavors of coffee and chocolatey-hazelnutty goodness of nutella perfectly; i like my coffee on the sweeter side- my initial sip was bitter so i added a packet of splenda which was too much sweetness. my wife got the SF vanilla latte which she said was decent (3.5/5). interior decor was beautiful, with colorful neo-abstract graffiti art. lighting fixtures were modern and something to take note of. a lot of rounded edges and nice cuts on the wood fixtures. lounge seating was comfortable in the back right of the restaurant. service was solid, and the staff at the register were kind in spite of my...

Upon my recent visit to Dollop Coffee Co., I encountered an extremely disappointing situation that left me feeling utterly disrespected. As soon as I entered, the manager approached me, not with a welcome, but with a stern directive to leave due to the presence of my service dogs. Despite my efforts to explain their role and the fact that one was alerting me—a key aspect of their service—the manager dismissed their legitimacy on the basis of not wearing a service vest.The manager's attitude throughout this interaction was not just unprofessional but also displayed a severe lack of understanding and empathy towards individuals reliant on service animals. Her approach was confrontational, and her refusal to engage in a meaningful dialogue about my needs and the legal rights of my service dogs was shocking. It was clear that customer service and accessibility are not priorities at this establishment.This experience was not only humiliating but also an unfortunate display of how little awareness there is about the diversity of service animal roles and appearances. It's crucial for businesses, especially those serving the public, to educate their staff on these matters to prevent such discriminatory behavior. Sadly, Dollop Coffee Co. failed to provide a welcoming or inclusive environment, and I cannot recommend it to anyone who values respect and...

My recent experience at Dollop Coffee was incredibly frustrating and disappointing. For the past couple of months, I've been a loyal customer, appreciating their policy of allowing me to order my coffee and wait outside with my dog until it was ready. However, during my most recent visit, they abruptly changed their policy without any prior notice.Despite my usual routine of ordering my coffee and waiting outside with my furry companion, I was informed that I couldn't place my order until it was ready, effectively preventing me from enjoying the outdoor seating area with my dog. This sudden change in policy left me feeling confused and inconvenienced, as it disrupted the routine I had grown accustomed to. Furthermore, the way in which the staff communicated this change was lacking in empathy and understanding, adding to my frustration. It seemed as though they were indifferent to the inconvenience they were causing me and my pet. Overall, this experience has left a sour taste in my mouth, and I'm reconsidering whether Dollop Coffee is truly deserving of my continued patronage. Their lack of consistency and customer-centric approach has made me question their commitment to providing a positive experience for their customers. DO NOT SUPPORT THIS PLACE WHO IS NOT...