Burger King — Restaurant in Chico

Terrible! Every time I order from this place, something goes wrong!! So I'm assuming it must be the night crew that does such an AWFUL job! I will never order from here again! I learned my lesson. Through Door Dash, I ordered 2 pies, an 8 piece chicken nugget, the 9 piece Chicken Finger Fries, and a large french fry. All I received was the 8 piece Chicken nugget and the 2 pies! Can you believe that!? They didn't even include the sauces! And all the sudden, trying to get a refund from Door Dash was complete hell! The Lady said that the computer would only allow her to refund me $3:24! I was like what!? So now Door Dash is stealing from me too! I've been a LONG TIME LOYAL CUSTOMER to Door Dash...And trying to get MY Money Back, was like pulling teeth. It took over an hour on Door Dash chat, to get them to give me anything back! I'm like, do you not see the receipt that I am seeing on your site!? So thank you to Burger King for not only ruining my daughter & my dinner.....but for also forcing me to go through hell with Door Dash, all because your employees were too lazy to pay attention to their...

Ordered online for pick up. When I arrived, the doors were locked (30 minutes before posted closing time). I went to the drive thru window and waited 5 minutes for an employee to come to the window and I was told that they didn’t receive the order, and they were closed. My debit card was charged for $22.59, and I contacted their customer support listed on my email receipt and was told they needed my email address I used to place the order. SMH…I replied back, the same email address I’m contacting you from! I received another reply, stating the exact same thing! Can’t find your account. I forwarded the receipt that I received and…yeah. I feel like I’m chasing my own tail dealing with these bunch of nitwits! Dumbest response from a so called “customer support”, EVER! In my opinion, the Restaurant closes when the employees feel like it, and they get away with it because the upper management , clearly lacks the capacity to do it’s job. Save yourself a headache and Grab a bite to eat ANYWHERE...

Showed up at 10:30, didn’t pulled up to order until 11:25 I would have left but I was trapped in the line. When I got up they had shut off the intercom and waved forward the 5 cars that had been waiting for at least 30 minutes. Once we pulled up they told us they were only doing door dash after 11 and didn’t care if we had been waiting since well before 11. There was an attitude from the employees that it was our fault as the customer that they were having to work, short patience and rude. I’ve experienced this every time I’ve tried to get food at this particular Burger King. Any good review on here is laughably obvious that it came from a currently or former employee. In-n-out constantly has a rush with over 20+ cars and I’ve never had to wait more than 25 minutes. There’s no excuse to be this slow at a place that’s sub par. The burger king on skyway is 10x as busy and I’ve never had an issue. This place shouldn’t...