Arby's — Restaurant in Chicopee

I love love love arby's and was excited to see one in Massachusetts but as for this particular restaurant I would give it zero stars I specifically made a trip to this fast food restaurant and when I arrived I was told in the drive through they were closed but according to the hours posted on the window as well as the website stated they were still open so I pulled up to the window and sat for 10 mins when a employee finally opened the drive through window to inform me that they had closed I politely pointed out that according to the hours posted that they should in fact be open she just sat there repeatedly saying ok in a very rude manner I asked do are you open again was told ok... ok what ok you will take my order? Long story short very rude and unprofessional staff who doesn't stick to company hours and was very aggravated by me pointing the fact they were not upholding the company's published hours other than that the door reminded me of my home down south unfortunately I didn't get a chance to order everything I was craving because at that point I figured I better not push my luck very...

I haven't gotten anything from Arby's in YEARS due to the incredible over pricing! A friend mentioned them in convo so I decided to go once again, so my 10 year old could try it out. She got a nugget meal which wasn't as expensive as I had predicted. Most memorable, the menu contained a roast beef French dip sandwich I had never seen or noticed there before! The guy behind the counter was super helpful in walking us through our choices and giving helpful suggestions! I brought in $25 expecting it to be a ridiculously high cost but it was LESS than $20 which I never would have expected! The wait wasn't long at all. Last but not least the food was EXCELLENT!!! I SWORE this was just a one time splurge but now i plan on closing out with weekend with some Arby's which I'm both shocked and thrilled about!! So glad I decided to give it another shot in...

The cashier gentleman was bell-ringing level awesome. He may have been fairly new as he ran my questions past the female manager for accuracy of his anwers.. I like that. His positive energy and never ending smiles almost made up for the shoulder shrugging demeanor and zip, zero smiles of the manager.. who just seemed annoyed to be there.

On route from Boston to Finger lakes I Googled and went out of my way to find an Arby's.. they are only place with Diet Dr Pepper.. and with this being Holy Week.. the 2 for 5 fish.. and fish altogether is ending soon. Work the detour.

Sadly this Arby's has neither diet dr pepper or the 2 for $5 fish (hand made sign on door.. fish special only friday now). So it was a regrettable detail off exit 5 of Mass Pike. Next time I'll do the usually exit 7 Ludlow Pride market at...