Taco Bell / Pizza Hut — Restaurant in Chicopee

Little disappointed I had thought they where opened till 2 a.m.. Was my mistake for not fully opening up the website for more details. Its pouring rain out and I'm staying at the finest hotels near by figured I'd just take a walk and get soaked for fun like I did for back in my 10 yrs of service. The lobby was well lit and the doors where unlocked so silly me had thought they where serving in the lobby.. Was totally wrong, I could tell upon the giggles amoung the fine staff that something was up and I was right joke was on me the lobby was actually closed they had said so I didn't complain just another day in the free world. They could have served me no doubt but it was his manly duties to again to inform me they will not serve me as they are dealing with drive threw only... Many times I've walked into lobbys past hours and often I will get served like I did for the country for 10 hard core years. But rules are rules atleast he had opened the door for me to let me so this soaked Marine will give this establishment atleast 3 stars he will make a fine door man in the future I can just sence it! Next time put the dam chairs up dim the lobby lights and lock the doors like other establishment do.... Joke was on u literally was it big guy haha.. Thanks for giggles like them ladys had playing the no service past lobby...

Taco Bell Memorial Drive in Chicopee, MASS. June 23, 2024. My son and I walked from Planet Fitness to Taco Bell to ruin all our hard work, but we were tired. About 0.6 from Planet Fitness, there is a simple sidewalk passing a few companies and restaurants. The Taco Bell is a pretty normal Taco Bell. There were leaking pipes from the ceiling and the floor was remarkably wet and slimy. Nobody helped us and I assumed the kiosk was the way to go. The choices were simple and we ordered what made sense to us. No printed receipt though. So I had it emailed to me. The worker who prepared our food didn't use the name we gave them and just looked at us telling us our food was ready. We ordered Dorito and regular tacos in a box plus the fries with cheese sauce. No drink for us even though a sign said clearly that we should order a drink. We had a discussion about the healthiness of Taco Bell compared to other fast food. I know when I was young it we nicknamed it Toxic Hell but now I consider it a bit more healthy than a McDonalds since you get more veggies and meat with only a simple wrap. Anyway, it was a post workout feast that we could bring some home....

I usually never have a problem here but last week I ordered a pizza, I was on drive thru.. and the lady charged me for the persons order up front on accident butttttt then she noticed she messed up and said that it’ll re I’mburse me and THEY DIDNT. They charged me twice for the persons order up front and she charged me twice again for two pizzas which declined because whatever she charged me for already got taken out and I used my cash app card with a certain amount of money on there. Then she said it declined……… that was her fault bc who charges someone four times because they messed up and lie about me getting re injured to save her own butt. Disappointed. Figure it out . I understand your job makes mistakes but you saying it declined after you charged me for someone else’s order twice …..? Lmao . I want my refund . For someone else’s food I PAID FOR. Idc the amount . Like are you kidding me ppl. She gave me the pizza too after I told her it’s her problem that she charged me for someone’s order and I just stared at her because I wasn’t leaving without what I already apparently paid for twice that wasn’t even my...