Pho Hiep & Grill — Restaurant in Chula Vista

If I could give zero stars I would. My father and I came here for lunch after his radiation treatment, he was craving pho so we picked this place because it was close to home. When we got there the place was not packed at all, there were max 5 tables occupied, we sat down and immediately our order was taken, which not bad in my opinion but that's as good as it got. We then were reseated for an unknown reason by the waiter and waited over 30 minutes for our food that never arrived. During this time three more tables were filled and their food brought to them within 10 minutes. We asked the waiter when our food would get to us and his response was you ordered already? We ended up walking out because of the poor service. I understand if orders get forgotten or delayed but to just flat out ignore your customers sitting in the middle of everyone and not ask how they are or if they had ordered yet for over 30 minutes is just wrong and speaks a lot about the care they put into their business. What else do they ignore or forget about I wonder? We will not be coming here again, nor recommend this place to anyone. In fact if you are looking for somewhere to eat I recommend the Mandarin restaurant right next door, 5+...

Worst service ever!

First and last time here. I walked in asked to order to go the girl handed me a menu.Once I was ready I walked back to the counter and said i am ready to order ... her response "i am busy right now, wait" I should have left because it wasn't even busy. But I waited, i placed my order and she said it would take about 15 minutes. I noticed a few people waiting to be seated and no one was acknowledging them until one decided to ask to be seated. About 10-15 minutes later I started noticing the 4 couples that were seated after I had placed my order were already getting their food. I walked over to the counter and spotted my food in a corner table a new waitress asked me if she could assist me I said yes I been waiting for my to go order and she asked for my name went to the kitchen then to the corner table and handed my food. I could not believe my food had been sitting there the whole time, I wonder how much longer I would had been there wait until they decide to call out my name.... I got home and my food was cold had to re heat ......

Well everything started off great. I was out with my boss and coworker having a business lunch when they brought our food to the table. Immediately I spotted not one but two long hairs intertwined with my noodles. I thought, "You know what, this kind of stuff happens" so I promptly removed the hairs and decided to continue with my lunch. When I was nearing the end of my meal, I felt something thin and hard and I had thought maybe it was the skin of the shrimp or something. When I pulled the unexpected object out of my mouth, to my astonishment, it was a finger nail! Now, I've had a band aid in my food before, so this isn't the worst thing to have happened to me. But who on earth clips their finger nails in the kitchen of a restaurant serving food?? I don't know, but the food was not worth me having to go through...