Cocula Restaurant Cicero — Restaurant in Cicero

First timer. Arrived and it seems pretty great to begin with. Ordered our food, had to basically always call our waiter which, we didn’t even know who. Awful service, it wasn’t as packed yet we always found the need to look for and call for someone. When as we were watching our “waiter” was attending everyone else without hesitation. At the end was great and honestly service wasn’t great. I somewhat enjoyed the food, thought the chilaquiles would be spicier but wasn’t even spicy at all. Worst experience, check came out and I def wasn’t gonna leave a tip due to a lack a service and I was leave tips. Waiter literally held my card and pointed at the tip section and wasn’t giving it back unless I put something. Never going there again, I Will always tip service for how I receive it and I received the worst service from that place. It seems like it isn’t the case from most but some of do like sit downs because of the service restaurants provide....

I’ve been coming here for years now and I’ve never encountered rude service like the way I did tonight. We were not greeted when we walked in. One of the male servers finally asked us how many guests we have. I told him about 10 or 12. He said he can’t split the bill if it’s more than 5. I said okay and told him to seat the first five who showed up and the others can sit at another table because everyone didn’t have cash. He rudely stated that we can go somewhere else. He Left us standing at the door without trying to seat us or figure out what we were going to do. We seated ourselves and he finally came to serve us after a while. I asked for another server because I felt like he was being rude and racist. This will be my last time at this location and I will be reporting this...

Food was very good, margaritas were strong, server was attentive, and restaurant was clean. However, I do want to clarify a few things:

If you’re white and can’t handle spice very well, this likely isn’t the place for you. This is NOT the Americanized Tex mex food from your local Mexican joint you’re likely used to. It’s a more authentic, spiced up kind of food, though still good.

if you’re expecting the “liquidy” kind of queso for tortilla chips, you won’t get that here. It’s more of a melted mozzarella/ oaxaqueña cheese that you eat with soft flour tortillas.

first order of chips and salsa is free, subsequent orders are $2 extra.

Overall, pretty good spot, we left satisfied and happy! Portions are...