Next Level Smoke Shop — Local services in Cicero

I recently purchased a Smok RPM5 every bit of 30 days ago. However the vap only worked for two weeks. Furthermore I reached out to the store on numerous occasions just to be told I would have to come in after 5pm-6pm just to arrive and the store owner never to be there. The employee's customer service is horrible and the owner customer service is even worser. They don't warranty the product so please be careful when purchasing items from them. The RPM 5 has a 2000mAh internal battery which went out and can't be changed. They didn't care to offer a replacement or even assistance with reaching out to the manufacturer. This is not a place I suggest going to because they don't stand behind their products. I'm stuck with an item that only works if it's on the charger this is not good...

Bought a yocan uni from them, which ended up burning through an entire 1gram cart in my pocket. Went to the store to tell them it’s defective and they started saying it was my fault, I’ve been smoking for years and definitely know what im doing but they reluctantly gave me a replacement after arguing. THEN THE REPLACEMENT WAS DEFECTIVE TOO. Horrible place who just puts the blame on the customer, would not recommend, burned through 2 entire carts. Edit: they replied and said nobody should be placing the blame on anyone, yet they literally put the blame on me. Makes no sense avoid these scammers, try another local smoke shop who actually cares about the...

Just went there for the first time, purchased two Strawberry Cream BREEZE for $35. One of them, immediately did not work, blinking light, directly out of the box. Saw the previous review saying they don’t exchange bad vapes, and realized that I just have to cut my losses. What a bummer, I was really looking forward to no longer driving all the way up past the HIP on Harlem, every time...