Bad food, worse service.
My mom insisted I finally come with her yesterday and try mango float drink. We had a large order for our family that consisted of two mango floats, a large order of chicken lumpia, a large order of pork lumpia, Korean steak, and palabok. When I tried my drink I immediately didn’t like it. I informed them that it tasted watered down and my mom agreed there didn’t seem to be any ice cream in the drink. We asked for a replacement drink, or a possible refund as this was my first time there and I didn’t enjoy what I received. The girl at the counter turned to the girl behind her, who then grabbed another girl from the back who brought out a fourth girl that told us the manager said we could not receive a refund or receive a new drink. That didn’t seem right. Normally at a restaurant when you order something that isn’t to your liking, you can receive a different item, I thought. So I asked if I could speak to the manager. They told me not at this time. Then I asked for the managers name and the girl with the gauges in her ears said she didn’t know the managers name. Then another girl came out and said she would have to go look for the managers name who they then said was “Mary.” After asking to speak with a manager, I was told they could replace the drink. During this time we had received our food, which was now sitting at the table. We waited an additional 15 minutes while the girls talked amongst each other, figuring out how to make my new drink which was a strawberry banana smoothie. After waiting about 20 minutes after we had received our food, we just decided to leave. Of course our food was cold on the four minute drive home. The Korean steak was chewy and the rice was overcooked. The palabok was super dry. As if that weren’t enough, my mom, dad, husband and myself we up all night with food poisoning. The girls I spoke with said they’re names were “Sally” and “Sarah”
The drinks were bad. The food was bad. And to top it all off, the service was awful. We will not...
Read moreThis was my first time trying Lumpia Ko. Saturday afternoon, running errands, thought I would stop in and give it a try. I will cut to the chase. The poor woman behind the counter was running her fanny off trying to keep up with everything. There was another woman in the kitchen who came out occasionally to drop finished orders off at the counter but she never stepped in to help with taking orders, making drinks, packing orders, and cashiering. In fact, at one point it seemed like she was reprimanding the first woman for something she may have done.
I ordered the six piece lumpia and asked if I could get two of each kind (pork, chicken, veggies) because I wanted to try more of what they offered. I was told "we can't do that." Weird because a six piece order is one price and their sign says everything is made fresh daily so if they're making it "now" then why is it impossible to give me two of each kind? I was also gently reprimanded for not placing my order using the kiosk by the entry door. Sorry, it was my first time here and I didn't know that was an option. I didn't complain because the poor woman was already running around like a headless chicken but I did think the whole experience smacked of poor customer service.
There was one party sitting at a table eating their food and four other Individuals waiting for their takeout orders. From the time I placed my order until I walked out with my food was about 25 minutes! I guess that's proof they make the lumpia super fresh, but this is definitely not fast food! And for $7 I thought the lumpia were tiny. Very little food for the price.
Overall the restaurant appeared clean to me, but the bathroom, as mentioned in other reviews, is roped off and not available to the public....
Read moreThis is by far some of the best Filipino food I have had. I got the chicken adobo. This was a lot more vinegary than I'm used to having it but it was much appreciated. Almost reminded me in texture of like a creamy curry. Excellent spices with a nice tang on the finish that paired beautifully with the garlic rice and some fried eggs. Of course I had to get the lumpia. This is the thing that everybody knows of about Filipino food are the deep fried spring rolls. These are savory and crispy and everything that you want in a lumpia. Finally, I also got one of my favorite Southeast Asian treats, Halo Halo. If you've never had this before it's like a Vietnamese three bean drink but with ice cream and flan on it too. This variety had several different types of jellies in it with the white beans and slush ice. Really great stuff and very rich flan. I highly recommend everyone go and appreciate this truly excellent...
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