Chick-fil-A — Restaurant in Citrus Park

My kids and I went here because it was in the mall we were shopping in. We were from out of town and very disappointed in there food and service. I paid a little over 30.00 and the sandwichs were cold and also the fries. I took the fries back to the young people working and shared that they were cold and the Kid at the register turned around talking to the other employees like I couldn't even here him. And said yeah if she would get to her food right away and eat it and said yeah the one behind me to everyone because I stepped away from the table for a second to get a smoothie. But it had nothing to do with that because my Kids were eating it already telling me it was Cold when I returned. So yeah I paid that kind of money for cold food! They replaced them and brought them to the table and I called him out for there behavior because it was definitely Rude and uncalled for. Definitely wouldn't returned after that experience. I'm a Waitress and would never treat people in...

I am extremely disappointed with the service I experienced at your location. One of the directors displayed shockingly unprofessional behavior that does not align with the Chick-fil-A reputation. This individual Peyton was very disrespectful, carried a horrible attitude, and even went so far as to speak negatively about guests.

It is completely unacceptable for anyone—especially someone in a leadership role—to treat customers in such a manner. Chick-fil-A is known for its hospitality and kindness, but this director’s actions were the exact opposite. Such treatment creates an unwelcoming and disrespectful atmosphere, and it has completely changed the way I view this restaurant.

This matter calls for immediate attention so your reputation for excellent service is not...

The traditional quality Chick-fil-A experience, just unfortunately a bit pricier since they are operating in a mall food court. I've ordered both at the counter and put in an order online to pick-up. Both times I got very polite employees and accurate orders that tasted great. Food was hot and fresh each time, and it looks like they have the full menu available.

Service is a bit slower that a traditional location given the limited space and working environment, but they still hustle and I never had to wait too long for an order. They will also provide refills like a normal location. Great place to eat at the food court provided you don't mind...