We had reservations on a Saturday evening for a party of twelve. This party included a 96 year old great grandmother and two children at the ages of 2 and 5. We were placed in a small room that got very warm. We had to wait for nearly two hours for our food after asking several times why the delay and when we finally got our food it was barely warm. In addition, they advertise they have gluten free menu items but that told us it was not available. Also, they did not get some of the orders correct. Then when we wanted to finally pay the bill and get out because we had a long drive, we had to go to the cashier to check out and for a tip our only options were to leave no tip, 20% tip or 25% tip. You can guess what we selected. The waitress was very apologetic but that did not help with the frustrations we encountered that evening. Since we were visiting from out-of-town and this was only our second or third time at this restaurant, you can be sure we will not visit this place again. Still, the food was tasty (but not hot) and the...
Read moreI have ordered takeout via DoorDash several times from Bambinos and really enjoyed their selection of Italian. This evening, after picking my daughter up, we stopped in to order takeout as we would be passing by. When we walked in, I placed the order to go and we had a seat to wait. We were immediately greeted and taken care of by Juan, who was kind and accommodating. My daughter enjoyed the atmosphere and decided she wanted to dine there instead. I asked Juan, and he said it was no problem. All of our food was great, and we enjoyed everything we ordered. All the while, Juan greeted customers with a smile, waited on tables, bussed other tables, cleaned, and handled anything that needed it. He also made conversation with us and we got to learn a little bit about each other, which was nice. I highly recommend Bambinos, and you are up for a treat if...
Read moreThis place should be shut down. I ordered my mom an Italian sub with lettuce, tomato’s and pickles. Not only did she get a dry, skin thin piece of chicken with cucumbers and hot peppers.. but they were over 2 hours late and came up with an excuse and said they would make her a new sandwich and kept saying “we didn’t charge your card yet” whatever that meant, because they did. She ate about 1/4 and couldn’t finish. She went hungry the rest of the day at work and has been in bed sick to her stomach and has food poison. I am disgusted that they’re still in operation after their lack of customer service and...
Read more