First off, I will say for authenticity, the food is pretty good. I ordered the fish dry hot pot, my wife ordered a spicy beef stew. Both dishes were excellent. The food was also served fast, which was also nice. But that was about the only good thing.

Food is not enough to make me want to come back. The service was non-existent. Aside from bringing us the menus and the food, they did literally nothing. When we asked for the drink menu, they pointed to a cooler near us, and said help yourself.

Mind you, there are two ladies doing the ordering and bringing the food, a chef cooking ..and several grown men sitting around talking to each other or playing on their phones. Not cleaning, not organizing, not bringing the food or asking about the service. That is why the place had zero customers aside from us.

When we were there, only two take out orders, and no dine-in customers.

Also, rice should be a given. I should not have to order it separately or find someone and ask for it. Also, when my wife says not to make very spicy, that doesn't mean "throw as much pepper as you can on top, and dose it with a whole bottle of chili sauce".

The worst service I have ever had in a restaurant, worldwide.

If they can fix that, and add more lights, and add more traditional Chinese decor, they can make money. The food is excellent, just need to touch up the environment and actually have people working there. Very lazy people working there, and you can thank the four guys sitting and playing on their phones who should be working. Get off your butts and clean the place and add new lights.

If you want to force a 15% tip on the bill, at least provide an actual service.