When we arrived with our party the restaurant was under construction and the handicap sidewalk was closed. It seems like this restaurant is always under construction. Upon entering there was no one there to check in with regarding our reservation. There were 2 parties in front of us, the host would show up, go check on the party's table, come back and get the party and leave again. Most restaurants the host hands this off to another person. As well, even though the host do incredibly nice, he was dressed in jean shorts and sneakers. This looked terrible for such an incredible restaurant. We got tired of waiting so we went to the bar and figured we'd pop back in a few minutes. The bartender was obviously overrun and she was miserable! Took forever to get a drink and then I was given a substitute to what I requested and was never told. The minute I drank it I knew, but that's not how you do business. The service at the table was phenomenal. No complaints! The food on the other hand really left a lot to be desired. The pork was overcooked, not dry but toug, the lobster roll itself was dried out, the brussel sprouts were covered in a sauce that was terrible, and the Ahai nachos were all chips and little topping. All in all f for a $300 meal we were incredibly unhappy and would probably never go back. Such a shame. Such a...
Read moreAs a student at Cornell University, I eat at Terrace at least once or twice weekly. It consistently maintains its high standards as the best, affordable dining facility on campus. I was prompted to write this review because the customer service and food quality are unbeatable. I hope that everyone reading this review makes the wise choice to try it. My review will explain why “Terrace” is an outstanding culinary choice.
Terrace has two components that make it stand out: great food and great customer service. The food is fast, reliable, and consistent. It offers an amazing burrito line, a tasty salad bar, and a savory pho station. My favorite dish is the Steak burrito bowls offered on Monday and Wednesday. If you like spicy food, try the “Boom Boom” sauce. The food speaks for itself, but what makes Terrace really shine is the employees who run it. Every employee is kind and they all greet their customers with a warm, welcoming smile. Employees are all trained to be efficient and treat guests with respect.
Terrace is the best fast-casual restaurant Ithaca has to offer due to its customer service and high-quality food. If you are on campus, “Terrace” is worth the trip. I highly recommend everyone reading this post to...
Read moreWe had the misfortune of having lunch here during Reunion weekend. The staff are friendly, the outdoor patio is pleasant. But this is some of the most lackluster and pathetic food we have had in a town which has plenty of mediocre dining establishments. I have always been proud of my alma mater, and accepted the fact we have a world class hotel school. Now I have my doubts.The orange chicken, falafel and watered down lemondade were all substandard. In the real world, this restaurant would crash and burn with the most modest competition. Ranking up there with "airline food" and unpleasant memories of student cafeterias, on;ly at a higher price., this was an embarassment. As to the "all you can eat" format, it would be far better...
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