La Herradura Mexican Grill & Restaurant — Restaurant in City of New Rochelle

Wow! This Mexican restaurant is decorated with so much beautiful detail. Each table is a work of art! You must visit to eat delicious well priced dishes and have their amazing Sangria! The best sangria I’ve ever had and I’ve had around the globe including Mexico.

…so that WAS my 5 star review a year ago for our go-to neighborhood Mexican restaurant. My visit there the day after Conco de Mayo this year 2023, made it 2 stars now. Those 2 stars are ONLY because the decor is unchanged and still awesome, and the red and white sangrias are still on-spot, banging!!!

BUT until their new chef and staff can do much better than the tasteless dishes we were served they will get zero stars from me.

My friend sent back her seafood salad because it tasted like the tiny shrimp and tiniest calamari they could find, were soaked in dish water before being tossed into the salad that was equally weirdly tasteless. The server acknowledged her as a regular patron yet said or did nothing to make amends for her returned meal. She did not even want to try a substitute dish because my entree was also unsatisfactory. My chicken burrito had strips of unseasoned chicken and the red sauce that was poured liberally all over it was the same odd flavorless concoction they used as a base this time for the watery red salsa dip for the complimentary nachos. The 2 of us usually go through 4 baskets of their chips, that used to be light and oven-warm or hot with copious amounts of chunky salsa AND guacamole. This time the chips were thick and room temperature. We gave faith a try and ordered a second basket to see if they would be better, it wasn’t.

Bland efficient service needs to step back up to the attentive cheerful energetic servers of the past. There was no excuse because there was only one other group of diners besides us in the whole restaurant at 3:00pm in the afternoon. The 3 children in that group of First Communion celebrants were not even specially catered to by the server. Every smart server knows, cater well to the kids at a table, and the ever so grateful parents will tip you very well. Oh well, we will give this place a rest and find another local go-to for this summer. It was that...

I visited this place frankly because there was a long wait at Colombian House up the block. When my party and I arrived, we were seated right away. The waitress asked if we were ready to order about 5 minutes after. With the semi-large variety of Margaritas, I asked the waitress what was inside the "Negra Modelo", she said it was a regular beer. I pointed out that it was noted under "Margaritas" on the menu, then her response changed and said, yes it is- nothing further. With her uncertainty I went with the "Blue Cancun" which I was much more familiar with. The beverage was over-poured with sour mix. None of the flavors were balanced. The rest of my table had the same feedback on their drinks, which were Mojitos and Sangrias. At around 10:30pm, we asked the waitness if we can order another drink, as we have been chatting and realized we weren't attended by her in some time. She stated that we could not as the bar was closed. At 10:45pm, it took me by complete surprise when they shut off all the lights and tvs while several tables were still filled. If only to address your table and explain that you're closing was too much effort. I found this to be completely unprofessional. Lack of service and pretty much being pushed out- I'd wait the 45 minutes to be seated at Colombia...

The staff of this restaurant is on a mission and the mission is to put out some of the most delicious meals, drinks, & desserts paired with exceptional waiting service. Everyone should try their Pinã Colada it is something else one of a kind. The table side making and serving of Guacamole & chips and the rum infused fried ice cream is a treat to watch and a moment to savor while having them. The staff also treats the kids well with free items and for the individuals who have their birthdays either get a discount or a cake and surely a birthday song for the whole restaurant to participate. The ambience is very old school village oriented south American style which is good as we get to see a glimpse of their culture. There's plenty of street parking available. I have always gone with my friends and colleagues for late night dinners, happy hours, and corporate meals and this place never ceases to to amaze me with their consistency, it is sad that now I have moved upstate and rarely go there, but whenever I get chance my wife and I will...