Third time having an order over 2 hours late. It's actually still not here yet. Ordered at 4.30PM because it's Saturday and expected it to be busy. The tracker said 40-55 min... It is now 18:45PM I understand things can happen, places can be understaffed etc. What I don't understand is why they won't pick up the phone. We have been calling from 2 numbers for 45 minutes. Nothing. I've been listening to the recording of the new menu items for 45 minutes. The first 2 times we were told there was only 1 delivery driver. Poor guy. I have no idea if it's the same tonight or if there's some issue we are unaware of. Whatever the reason, if they are so behind why do they keep taking orders or why they aren't answering the phone or updating customers. It's a bit of a joke to be honest and I think we'll be giving Domino's a break for now. This is...
Read moreI pre ordered my meal in the afternoon for later tonight and the order was almost 2 hours late. I called an hour after the expected delivery time and was reassured my order was being sent out for delivery. After another half hour my food was not here. I called to ask the status of my order. When talking to the staff, who were disrespectful, I found out my order was still in the shop. I politely said that if my food was to arrive cold I would send it back and except a full refund. The staff member went on to say that they would “just not send it” and hung up on me.They did not try to keep our food warm and were prepared to deliver the food cold. I am extremely disappointed with the staff and will not order from here any time in the future. I wouldn’t give this place...
Read moreSo I'm staying at a hotel in Oneonta I decided I wanted Domino's so I went online to order and I built an order with a small pizza with one topping and a small order of buffalo wings...
I then canceled my order when the total came out to $28.... $28 for a small one-topping pizza and a small order of wings????? Then I realized that they charged almost $5 for a delivery fee and then apparently meal tax in this state is pretty high however something is seriously wrong when I cancel an order for Domino's and get literally the same thing from a mom-and-pop pizza place next door at a fraction of the price..... Not good enough...
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