Good Luck — Restaurant in City of Rochester

Honestly I've heard so many mixed reviews from friends.

I was really hopeful for a great experience... I had a gift card for about 5 yrs to use. Four of us went and had four different meals from their new menu.

We didn't take any photos of our food unfortunately but still felt it was important to share our experience.

To say the least I will not be back to this establishment, way over priced for what you get in our opinion. We fell that you can visit many other mid priced establishments in town and get the same if not better quality food.

I had the sticky lam ribs... on a "kewpie mac salad", fancy word for mac said, it was mediocre at best. House 22, sticky lips and Good Smoke all hands down beat Good Luck with the quality of ribs and flavors and presentation.

Perhaps I should have ordered the over priced 1lb fancy burger but I didnt... I expected all of their items to be equality as good.

A friend ordered the "Parisian Gnocchi - Creme Fraiche, Rapini Pesto, Fiore Sardo". This meal was perhaps visually the biggest disappointment and as for flavor.... they might as well made tater tots, honestly they were not any better than that.

Another guest ordered the "Smoked Lam Shoulder", this was by far the best flavored meal but presentation wise it looked like a garbage plate of food. The presentation was extremely lacking and did not look inviting. However it was the best meal that evening it was not worth the $48 price tag in our opinion.

Our last friend ordered the "Baked Duck Rice", it was also ok but nothing to write home about. Very basic presentation and flavors over all didn't stand out.

I know that Good Luck has a lot of stars and its hard to even get a reservation... but I am just confused why based on this experience.

We wont be back, just don't have a desire to spend this much for this lack of quality food.

Atmosphere in general was decent, as a lighting designer the lighting was generally appropriate however a bit dim for guests to be able to read their menus without using their smart phone lights which other guests were also doing. This breaks the atmosphere slightly when your neighboring tables have bright lights flashing around... it would have been better for them to simply turn up the lights slightly.

They have also added some acoustical treatments to the ceiling but could benefit from hiring another or proper acoustical engineering because it is still too loud in the space to be able to comfortably talk. They could really benefit from additional treatments.

We ended our night with a $206 bill, we paid in full and still tipped 20% because it's not the servers fault. I just hope that Chief Ramsey or someone else who is well respected comes in to help teach them how to properly elevate all of their meals.

Not expecting any response from them just hoping they do better by all of...

*Update MR ROBERT BRITTON: I love how the owners and "friends" of this DUMP read anything negative about this DUMP and call the reviewers unsophisticated and "Olive Garden" fans. So mr pretentious, get educated. Your ignorance and arrogance are an embarrasment.

DO NOT COME HERE IF YOU'RE ACTUALLY HUNGRY!!

So, Mr. Robert Britton, I too have traveled coast to coast in the states, as well as abroad. I've eaten at Michelen rated restaurants as well. So am I now qualified to have an opinion? Good Luck is a bad gimmick gone wrong. No food, big bowls brought out with nothing in them. Plan on hitting a real restaurant when you leave, as you'll no doubt be hungry after paying $100 for a table of 3 patrons. LOL, obviously you're one of the ignorant Rochesterian's who's bought into the brain-washing, that because this is Rochester, and you don't know quality if it hit you in your face, think Good Luck is good. It speaks to your ignorance. I've had excellent meals at fine dining establishments in NYC where the prices are half of this Good Luck garbage, and you eat it while overlooking the Manhattan skyline. Get out of the house a little more, you're embarrasing yourself.

Only come here if you're looking for a place to take friends from out of town if you want them to think Rochester has a "cool", "chic", restaurant, for those that want to be "seen". It looks nice on the inside, and there are lots of people wearing stylish eyeglasses with Warhol-like frames with scarves tied around their necks. The fact is, beyond that this restaurant is a bad gimmick, over-priced, pretentious, sub-par food, ridiculously small portions. We went last night, 3 of us. Were told by our monotone, personality-lacking waitress, to order "one more item than there are at your table." Which means with drinks, a bill of at least $100 for 3 including 1 drink. Ordered the butterflied european whitefish, margherita pizza, and steak sandwich, at $28.00, $13.00, and $15.00 respectively. The fish was paper thin, with scant bits of broccolini in it, the pizza was about 8", 2" of which was unseasoned dough, the stean sandwich was 4", so about enough to feed a small child. All these items arrived at the table cold! We all left HUNGRY. Do yourself a favor, if you want Pizza, go to Marks and get a thick 12" for $10, for steak sub, try DiBellas for $8 for a 12", and fish? lol, go to Wegmans and get Gortons in the frozen section. Why does a decent atmosphere mean the customer has to get financially raped and fed child portions of table scraps. Get a grip Good Luck. There has to be VALUE along...

I am overwhelmed with emotion to write this review. I use google regularly to determine where I will dine for the night!!! If Google says it’s good and what I mean by good is 4.5 Stars are above then I know the quality of the food and the level of customer service are going to be executed at a high level.

So fast forward to me selecting to dine at Good Luck. They are rated 4.7 stars on Google. I looked at the customer reviews and photos and it looked and sounded amazing. I approach the venue and the decor on the outside is absolutely beautiful. There are vines partially covering the building and some really cool art studios above.

I walk up and the receptionist is so friendly. She even waits while my wife and I take some photos. We are blown away at this NYCesque restaurant here in Rochester.

We are seated by the bathroom at this high table that was sooo sticky, my sleeve kept getting attached. There was a small candle at the table but other than that there was no light, I had to use my phone to see the menu.

The waiter comes over, who is also the bartender. He doesn’t introduce himself. He just comes over and ask us what we want. My wife and I had not dined there previously so we were not well versed in the menu. We select the 1lb burger and the fried chicken. Before I was done giving my order the server leaves, goes back to the bar and starts making drinks. He comes back 10 minutes later to complete our order. 🤦🏽‍♀️ He didn’t ask us if we wanted anything to drink, if we had any questions about the menu, or even if we needed anything.

We wait about 20 minutes for our food and only one meal comes out. We are starving so we dig in and OHHHH MANNNN the burger was amazing. The fries DELICIOUS. The presentation, the sauce, everything about it made me lick my fingers and smile.

Our server must have heard my grumblings about the unpleasantness of the service and asked us to move to the bar. We quickly agreed and we were so happy we did. Our entire experience at this restaurant had totally changed. It went from a 1 star to I can see why they have 4.7 stars but it shouldn’t take a seat change. The lighting got immensely better, my view was no longer a wall but a view of the bar and kitchen. I got to interact with the staff who were so attentive but not at that table in the corner.

The entire restaurant should receive the same equitable service and hence why I gave a 3.

I will return...