The Pizza Stop — Restaurant in City of Rochester

Had the worse experience from an employee ever at this place last night. I had to call 911 due to a female employee trying to assault my husband. However, he called it off. I would not go to this place because if employees are allowed to act this way who knows what they are allowed to do to your food when angry. We had ordered a $30 medium pizza here, and he received a text that it was ready. My husband went in and told an employee his name, and that he received a text his pizza was ready. He then waited 25 minutes while employees talked to each other (he was the only customer). He saw pizzas on the oven, one having his phone number, thus he was upset he sat there 25 minutes as the pizza sat there. He cursed to himself, and this female employee went off on him telling him to get out. I believe anyone would be even more upset when they’ve waited 25 minutes while employees didn’t do their job, so this lead to an argument between him and her. Another employee ended up giving him the pizza, and as he left the female employee threw a water bottle at him. I had to call 911 because of how helpless I felt seeing my husband so upset. Throwing a water bottle at someone is attempted assault, which is a misdemeanor. Do not go here. Who knows what this woman will try to do to you. All she has to do is apologize, hand him the pizza, and ask him not to swear next time he visits. He didn’t swear at anyone or call anyone a name. Then everything would...

I went to the pizza stop yesterday for the first time. My older sister recommended it. I was pleasantly surprised by the look of the restaurant against what it looks like outside: It has a very nice place dining area and is larger than I would have expected. However, the staff was very short with me and urgent. There was a young man who took my order and a young girl who checked me out. Both just seemed annoyed and tired. In their defense, there was a man ahead of me who seemed to be taking his time grabbing things around the register to buy ( soda, and a brownie?) before paying... I don't expect ANYONE in customer service to be smiling friendly robots. But at the same time, I also do expect people to impatiently rush a customer or give the following ""cooperative customer" the same attitude. I was so uncomfortable that I left without even grabbing napkins or anything. Luckily for me, a man making pizzas was nice- he thanked me and wished me a good day on the way out. The pizza was great, so I will be back. I'm hoping the service will be...

Thank you God for Pizza Stop! I moved here last year from Brooklyn NYC and grew up with family owned pizzeria's. So I'm really careful when it comes to me judging pizza in Rochester, I just don't think it's fair of me to judge any food here when I'm use to what I grew up with. Anyway I've been starving since I got up here! So when I go back home I bring everything back and freeze it. Although I will still be doing that, I won't be yearning for a real slice of pizza anymore. I've ordered from every pizzeria and Pizza Stop is the only one that comes remotely close to what real pizza should taste and look like. There's a science to it and not everyone can execute it but Pizza Stop thank you for knowing how to make a real pizza pie and not some deep dish crap from Roc or Chicago half cooked with fake cheese and sauce. Rochesterians don't know what they are missing! Someone from Rochester said that the pizza was great at some gas station! If that doesn't say there's a problem I don't know what does! Props to Pizza...