China Dragon Inc — Restaurant in City of Schenectady

My family moved to Rotterdam and we liked this place for a while (despite the cpl instances of overcooked sweet and sour chicken) but then they started to change things that was not correctly reflected in their online ordering. This has happened 3 times so far where we have submitted and paid for an order and received something different. They tell us it's on their new menu but it's not online and they did not even call to tell us after the order was submitted of the changes or that we wouldn't be getting what we actually ordered. It has been great time between each order we thought things would have been corrected. After paying the $3 delivery fee and tip we still had to go to the restaurant and get our order straightened out each time, and they aren't kind about correcting their...

HORRIBLE!!!!!!! The person answering the phone can barely understand you then yells at you when she asks you to repeat yourself for the 5th time. The food came cold and not the complete order. When we called back we had the pleasure of dealing with the same woman we spoke to the first time and again couldn't understand us. She put another woman on the phone who proceeded to tell me that we didn't order what was missing even tho I'm looking at the receipt and seeing that we paid for it. She was RUDE BEYOND BELIEF. She yelled that we could come pick it up and pay. Again. So not the worth the effort for us to go there to deal with these morons. There's a million Chinese restaurants in the area and this dump will see zero business...

Went Today For Lunch (Take Out) Around 2:30 - 2:45ish (02-17-21) Girl Who Took My Order Was RUDE And Wasn't Even Listening To My Order And As I Was Ordering Telling Her What I Want She Picks Up The Phone To Get Someone Else Order. She Had An Attitude Because I Couldn't Understand What She Said . She Rolled Her Eyes! My Rice Had A Piece Of Hair In It. My Sweet & Sour Chicken Was Really Gummy And The Rice Had Absolutely No Flavor.

I Been Here Before And The Food Was Good And Service Was Absolutely Great That Day But Today Was A Big No! Service Was Horrible Today! Food Was Not Good Today! So I Will Not Be Returning! Girl At The Front Desk Needs...