Went there this evening at 5:15pm. We had placed two different mobile orders on two different devices/apps for our family of 6. As soon as they saw which order was ours, they began talking to each other quietly "well it is the first of the month" in front of my husband! As if we must be on welfare because of what we ordered or because we have 4 kids? There was only one other group of 4 adults in the restaurant before we arrived. Then, after we ate inside the restaurant, we placed another order on the app to go. At this point, the other group had left, so it was pretty quiet in there. The two female employees began talking about us to each other saying "they ordered 3 times" " well obviously they're still hungry" "how could they still be hungry?" All the while, there was a customer waiting at the counter to order. Besides that one customer, we were the only group in there. It was beyond rude and insulting to have employees talking about you not only in front of another customer but to where you can clearly hear them. Why does it matter how much we ordered as long as it's being paid for? Can't say I would ever order from this Subway again just based on their...
Read moreAlways the best choice. Light(sub) meal but filling. When its put together to my liking it's good. And the only location that does it right(not to say all others are bad at all), but the subway at Harlem Rd and Kensington Ave makes it the best and that's Paige..shes considerate and doesnt just slap a sub or wrap together. She knows what my dad and I get every time and it's perfect. No one else cares enuf to make the customer happy. If I owned a franchise or any other food business I would hire her away in a second. She's manager material but enjoying her life too much to be bogged down to do many hrs in that position and rightly so....for now...(in my opinion), but DEFINITELY one day not too far down the road. Shed be great PR for anyone business. It's just her aura and personality and pleasant attitude. I've been a customer for over a year now or more due to my dad loving their subs so I've had many a conversation with Paige. Go on in and meet her. Again that's Subway at Harlen and Kensington. Have a great day😁👍 Tell her...
Read moreNo tip for fastfood places. Please. Stop robbing customers and stop getting richer at the cost customers. Customers already pay a lot for food prices, they do not have to pay extra for your employees. You should pay your employees decent wage and not ask customers to pay for the. You are not asking customers to pay any less for the food? Customers lose both way ( pay high price for food and pay your employee) and you win both ways (charge high price to customers and pay employee less n make customers pay the employee wag gap)so you can be richer. Stop the greed n stop...
Read more