Lane Jewelers Inc — Local services in City of Tonawanda

My daughter-in-law and son recommended Lane Jewelers to take care of a warn down prong on my wedding ring set. My set included my mothers diamond that was made part of my set 20 years ago by another (still) well known jeweler, someone that I knew personally; they gave me the impression that the job was 'too menial" for them. I was never happy with the work they had done back then, as it had the look of unpolished, unfinished, raw metal. When I took the set into Lane, they noticed it all immediately. I picked up the set yesterday, not only did Lane rebuild all 6 prongs, they took care of the rest of the unsightly issues. My ring took my breath away to the point that it brought tears to my eyes. It is so beautifully done....I've been looking at it constantly since I picked it up. When a business takes care of their clients, no matter how small the job is, it shows class that will never match another competitor, in my eyes. I may not be able to order huge diamonds, but I will never stop referring Lane Jewelers to anyone that even mentions another. Thank you, to an old fashioned hometown,...

A local business that has been in the area for over 80 years! Very friendly staff who go above and beyond to accommodate their customers. I was in line behind three others and was surprised to here (um, overhear) the services they offered to ensure 100% satisfaction.

The store is small and they do not have an option to special order except before Christmas. Sizing, battery replacement, and engraving services were all competitively priced.

My father had his watch battery replaced and links removed for only $6 and in less than five minutes! Really, I didn’t even know you could purchase anything in today’s economy for less than a ten spot!

The watch and ring selections were adequate, but not my taste. Overall, the entire store seemed aimed towards an older clientele.

Staff do know their products and recommend if you are in need of...

Lane Jeweler's is an amazing place for Wedding, Engagement rings and jewelry. They have a wide variety of rings, necklaces, bracelets etc. Shelly's outstanding and knows her stuff! I brought in many pieces of jewelry and I wasn't sure if they were "real stones or gold. " Shelly brought out her "glasses" used for closer examination of the pieces. I was extremely pleased with the results.Becky fixed a ring that was out of shape without charging me. I would highly recommend...