Grand Harmony — Restaurant in City of Utica

I am one not to complain and I order from here weekly sometimes several times today I ordered my usual House MEI fun my boyfriend went into pay up and gave the lady two 20’s because we ordered two orders of them. She gave him back four dollars so he came out with food and said to me the prices went up they’re $18 apiece. I said absolutely not so we went back inside and she’s arguing with him that she gave him A $10 bill and four ones he literally came out with four ones she said why did he go out to the car and then come back in? And I told her because I told them they weren’t $18 apiece. They were nine dollars apiece and she continued to argue saying she gave him $10 and four ones well guess what keep your $10 and you no longer will have my business so at the end of the day you lose I lost $10 you lost a weekly if not more customer like we’re gonna argue over $10 if she gave it to us smh!!! So yeah, we paid $36 for two orders of house MEI fun!!!! And when they count their register And see that they’re $10 over an apology...

I really do enjoy this place but I just order food from them and my total came out to $28.90. I paid with a credit card. I get text alerts whenever my card is used, and it said I had a transaction for $34.68 from this restaurant. I called them to see why I had two different amounts and the lady acted like I was lying. She didn't give me a valid explanation why. And that she only charged me $28.90. And I still gave the driver a tip, it's not like they took the tip out of my card which would be shown on the establishment receipt... I know it's only a couple of dollars but that's not the point. We as Customer trust establishments with out credit cards info and don't expect to be over charged and then make is feel like we are wrong. So if you pay with cards please check your receipts and bank transactions. I'm pretty sure this isn't the first time for me or any one else they done this to! Just so disappointed with this place. Now tomorrow I have to go up there and argue with...

I had to come here and write a proper review for this place. CLEANEST CHINESE FOOD IN THE AREA (I've lived here for about 6 years and tried several restaurants). I ordered food from here yesterday and they do a great job, The food looks clean, tastes fresh and feels cared for, is not like those other restaurants where the yellow rice is a shade of brown and it tastes like its been sitting for a while. The food is so fresh here in fact, that today I ate my left overs and they tasted like my food yesterday. WOW, never really had that before in Chinese food. Just wanna say keep up the good work. I will definitely keep ordering from them. Once I tried their food I really don't trust any of the other Chinese restaurants I had eaten in the past, the level of cleanliness in every aspect of this restaurant is...