Burger King — Restaurant in City of Yonkers

I just went in there to get whopper Jr 2 of them so the woman who was making the sandwiches forgot the cheese so the guy at the register tried to tell me that cold cheese on hot sandwich is ok since she unwrap them and put cheese on them instead of making new sandwiches. I had to make my case to him that I want fresh sandwiches with cheese and not those ones. I told him if I can't get fresh sandwiches then I want my money back. I tried to go on the my experience survey just kept saying try again which is ridiculous. A customer shouldn't have to argue to get fresh food that's what you pay for gave me a sloppy sandwiches not going here for awhile I suggest you don't either also had a woman begging for money in there as well Not eating them don't trust them nobody should be allowed to mess...

Burger King has done it again, and it's not about the food. This is for the service. If you go during the day there is a shift manager (I didn't get his name) but he is amazing. I've been going to this location for a while and to see the difference in the service is great. I'm not sure how you keep your staff smiling but keep it up .. I'll always spend my money where there's great service, the place is clean, the staff is super nice, and the food is cooked fresh. Don't get me wrong fast food can be made anyway but when it tastes like it's made with love it taste different. So congrats Burger King you'll got a great team...

If I could give 0 stars I would. I arrived at this location at 9:01 am and the door was locked. There were customers inside as well, I did an order pickup. When I got the attention of a worker she looked at me and walked away with the door still locked. This location opens at 7am in the morning so I don’t know why the door would be locked at 9:01am. When finally let inside, the cashier Patricia had a really nasty attitude and denied me when I tried to order something else other than what I was picking up. Very bad customer service! Would...