Dunkin' — Restaurant in City of Yonkers

Better than other businesses I have reviewed lately, but that's not saying much. The food was cold & stale, at least what they did have. The some of them were out of stock, or loaded with bacon. The atmosphere was dull & lifeless. The prices for the Iced Energy drinks were a bit high at $6. The artic cherry flavor tasted revolting! 😤 I had to pour half of a diet Pepsi, just to stomach it!! The worst part of this place, were the bathrooms. As there are only 2 of them, next to the maintenance closet. But 1 of them was recently re-designated for employees only!!! While the customers' bathroom is so disgusting! 🫣 It looks like it was rented out, by the local barber shop!! There was large strands of recently cut hair, dust, trash, & human waste all over the medium sized space!! It made me sick, just to be in there. I was feeling buyer's remorse, after being in this store. As for staff interactions, average at best. Better than other places nearby, for sure. One thing more, is that kids tend to mess around with the doors. Or cause a ruckus at the Register, but that's more a problem with...

I've been to this location twice and twice let down. To start off both times I went I ordered the same breakfast sandwich. The first visit I bit into a cold sandwich and the second visit the same thing only it was accompanied by a stale croissant that the birds in the parking lot wouldn't even snack on. On top of the most recent visit I ordered a nitro brew and was given a cold brew. When I questioned the lady working behind the counter she told me that they were the same things. Knowing that they are not the same things I then questioned her as to why one would be called a nitro brew and the other a cold brew? She responded again with they are the same but because I ordered a large size it was poured as a cold brew because nitro brew can only be a small or medium. Regardless of the size you're allowed to order a nitro brew please inform your employees the differences between the two selections and start taking your time to make an easy reheat sandwich, it needs to be heated more than 5 seconds before being pulled. I will not be going back to this location, no love, not fresh,...

Please dont waste your time going to this Dunkin' Donuts! Worst place and food does not seem fresh at all. I live close this to this Dunkin and it seems like every encounter I've had with them is not too pleasant. I really don't deal with the employees there because I generally place my orders on the app and keep it moving. I'm not talking about Dunkin as a company just to this SPECIFIC location. My last encounter they gave me the wrong order and I was infuriated becuase I was up early and was long gone on the taconic and when I tried calling them they're phones have been out of order that I had to result to the customer service #. I'm grateful that the district operation manager called me and was able to handle it! I promise never will I step in that...