Arby's — Restaurant in Clayton

The reason I am giving this Arbys an overall 4 rating is based upon my own experience as a customer who has patroned this new franchise location about 4-5 times now. All of my impressions of the food were wonderful. I was actually present as a Doordasher of what I am humorously calling "The Day Of The Cold Food." And also honestly, I think this was a rare occurrence (based upon my own experience here.) And also I honestly think there was something going wrong with one of their kitchen apparatuses. It happens.

My advice to you as a customer though, is to realize only General Managers have the authorization to handle refunds. So please don't put on an angry show (on a day that GM is absent) of how you're not going to leave the restaurant until you have the cash back in hand. One man did this and it wound up delaying my Doordash order because all the workers were basically being made to feel harrassed.

I'm fairly positive the GM, knowing fully about this incident, will advise the young Arbys staff further when encountering these particular situations (whatever it was malfunctioning back there in the kitchen and insistent people) and I feel it's safe to...

I recently visited this Arby’s restaurant, and I have to say, the experience was absolutely fantastic! From the moment I walked in, the staff’s friendliness and professionalism stood out. They greeted me with genuine smiles and made me feel valued as a customer. The service was incredibly efficient; my order was taken quickly, and the food was served fresh and perfectly prepared.

The dining room was another highlight. It was spotless and well-organized, with a welcoming ambiance that made the meal even more enjoyable. The tables and floors were impeccably clean, and the décor struck the perfect balance between modern and cozy. It’s clear the team takes pride in maintaining a high standard of cleanliness and comfort. Especially the seasonal decorations!

Overall, this Arby’s location delivered an exceptional dining experience. The combination of top-notch service and a pristine environment ensures I’ll be coming back again soon! Highly...

Today (10/3/25) my wife and I stopped at Arby's drive-through in Clayton, GA to inquire whether they had the new Steak Nuggets, and when we were told that they did, we ordered the 9 count. We proceeded to the window to pay and they had lost two items from our order which they corrected at the pay window. We were than asked to wait out front for the rest of our order (Nuggets & French Fries). We waited for more than 10 minutes and they finally brought out our order, so we parked in their lot to eat. The steak nuggets were varying degrees of black and the ff's were tepid. The meat tasted like deep fried pot roast along with the charcoal and was almost inedible. I'm 85 years old and that's absolutely the worst crap I've ever tasted...if you like Arby's, stay away from the one in...