Taco Bell — Restaurant in Clayton

I love Taco Bell, I use the mobile app and the drive-thru and sometimes I pick up four to six meals a week. Sadly about a month ago all of that came to a screeching halt.

When your it wizards decided to do an update and a horrible glitch was pushed out to millions of Android users. Ever since then anytime a combo is ordered and there is a prompt to select a drink it'll go through all the steps and clicks as if it is accepting the drink order but then when it is time to add the combo into the shopping cart it says you need to select the drink first and the app fails.

There is a total inability to order any combo meals using the app and it's not just me, it's thousands of people we're leaving negative reviews on the Play store reviews but whatever lame person is handling your social media and looking at this is failing to communicate back to the tech people and this bug has been unrepaired for weeks.

I'm quite confident this is not a phone issue. I did all the things I'm supposed to do including uninstalling and then reinstalling the app but when I read the many many reviews on the Play store where other people are describing the exact same problem that I am I'm wondering in amazement how unresponsive Taco Bell is in getting this problem fixed. There is a systemic problem when the people who handle your social media are not communicating known technical issues to your it Department so problems with the mobile app aren't addressed in a timely manner.

Does someone need to rent one of those planes that fly the banners to circle around the CEO of yum corporations house to let him know that he has a bunch of idiots who can't get a damn mobile app fixed? Don't even bother with your canned response that you're looking into this. I've already seen those messages and their weeks old. Meanwhile there is probably been a precipitous drop in your mobile order sales because people can't use the damn app.

Whoever is reading this at Taco Bell, now is your chance to be bold. Speak truth to power and March into the office of your operations director and let him know that he needs to start reading the many hundreds of reviews on Play store, on Google, on Yelp and tell him that there is a problem where negative reviews are not being relayed to the people that can fix the technical problems. You guys really have an internal communications issue if you can't get something like this fixed in...

I went through the drive-thru today and ordered 4 crunchy Supreme Tacos. When the guy taking my order repeated it back, he only said crunchy tacos. I said again...they are Supreme Tacos. I paid, got my food, got home and...NOT Supreme Tacos. Not a big deal, my receipt didn't show I paid for Supreme Tacos and I had some pico and sour cream in my fridge...problem solved. Well, apparently this Taco Bell employee had decided I needed old tacos, as every single taco bottom was stuck to the wrapper. The shells weren't even crunchy. SO disappointing, especially after discovering Supreme Tacos are one food I can taste...my tastebuds have severely been affected by chemotherapy as I'm fighting breast cancer. I discovered this by going to the Taco Bell in Cleveland, GA two weeks ago. Their tacos were SO fresh! This location needs to learn a thing or two about...

We came back from vacation and stopped by on this Taco Bell, where we order our food and our little 2 years were crying as we order 1 fountain drink which my daughter is took so my son was crying for drink so we took 2 sips of fountain on our water cup just to stay him carm, where Taco Bell guy from counter or register call us in front of all other customers to pay for this drink, it was totally insulting and rude behavior by them, I accept we we did wrong to take drink in water cup but this is not a way to call in front of every one, they just looking at us and my husband just stand up and pay for drink, customer service is that he have to come to our table and ask for money not to call from counter in front of everyone, we didn’t enjoy our meal just becz of that act. They should study how to give customer...