Sunset Subs — Restaurant in Clearwater

This was our first time making it to this sub shop and we’ve lived in the area for a long time. The food was amazing - the Italian subs were fresh.. the meatball sub was the talk of the trip. The Cuban was a little meh. The subs were very tasty.. but for the price there could have been more meat. Just speaking for a place where we’ve been to a lot of sub places from commercial to smaller locally owned. This place has been here a while so I understand they are remodeling but I didn’t want to look too close to the back of house.. it looks very dirty back there. The staff was super friendly as well. I’m usually don’t give feedback but I think honesty with the over saturated eating out options there are now a little honest review might be good - I like seeing locally owned places stay strong over the years - it’s hard to come by these days. We will be going back I’m...

I USED TO GO TO SUNSET SUBS ALL OF THE TIME UNTILL THE GUY THAT DOES ALOT OF THE COOKING, DECIDED TO COOK MY BLT SANDWICH THE WAY HE FELT LIKE IT. I ASKED FOR REALLY CRISPY BACON AND WHAT I RECEIVED WAS NOT EVEN CLOSE TO BEING CRISPY. IN FACT I'M NOT SURE THAT IT WAS COOKED WELL ENOUGH OR LONG ENOUGH. I'VE BEEN GOING HERE FOR A REALLY LONG TIME. BUT I WILL NEVER EVER GO HERE AGAIN. I DON'T NEED ALL OF THE AGGRAVATION. WHEN YOU ASK AND WANT YOUR FOOD COOKED THE WAY YOU WANT, THEN THAT IS WHAT YOU SHOULD GET. AM I RIGHT OR WRONG PEOPLE? ANYWAY I'LL NEVER EVER GO BACK AGAIN. IN FACT THIS IS THE SECOND TIME THAT I'VE HAD A PROBLEM AT THIS RESTAURANT. THERE ARE TO MANY OTHER RESTAURANTS THAT WANT TO MAKE YOU HAPPY, SO THAT YOU WILL COME BACK OVER AND OVER AGAIN. AND I USED TO SPEND ALOT OF MONEY AT THIS RESTAURANT. THERE LOSS, BECAUSE...

I ordered from Sunset Subs through Uber Eats. When I received my order, they made the whole thing wrong - included their seasoning when I asked them not to. They blamed the whole thing on Uber, even after I confirmed that my instructions were clearly on the order. The woman on the phone said it was probably just "habit" that had them putting the seasoning on my order. Habit shouldn't be superseded by a customer's request - that's just lack of attention to detail and laziness. Uber didn't make the food, they just delivered it, yet I'm stuck with an order that I clearly didn't request. I used to enjoy going to this place. I will never be back, since their customer service is piss-poor. You would think they would do more to retain customers, given the current climate and its impact on businesses. Clearly, that is not the case...