Papa Johns Pizza — Restaurant in Cleburne

Made an online order last Friday with roughly 2 hours left before they closed. It was a 10 pizza order, about 5 minutes after the order was made I received a phone call from a very rude employee saying the order needed to be made 24hrs in advance. Said they were going to make it this time but future orders like that need to be made 24hrs in advance. My issue wasn’t the rules, I understand a Friday night can be busy and a large order can make it difficult to get other orders out in a timely manner, my issue was that the person on the other end was very rude about it and the fact that the order was for pick up so if the order was going to be made regardless why should an employee call and be rude over the phone instead of respectfully telling me when I show up to get my order? And when I got home one of the pizzas looked like it had been dropped. I didn’t even bother calling and trying to get the guy to replace it. He probably would’ve had a problem fixing his...

Worse experience ever with the delivery driver I believe his name was Ryan. We were driving around our neighborhood looking for a dog. My kids were hanging out the window yelling the dogs name. The driver Ryan stops and yells at my kids saying be smarter there is cops everywhere. Not knowing what he is talking about I follow him to the store. He gets out of the car calls me every name in the book and says I was letting my son smoke a blunt. Like what?? I said what are you talking about? We were looking for a dog. Plus I had my kids with me and my son who he was talking about is only 14 has no idea what that is. He carried it on in front of the store calling me every name in the book and flipping me off in front of my kids. Very unprofessional. Never have I ever dealt with someone like that and to know he was working for Papajohns. I love papajohns I order there all the time. But this I would be worried what he would do to our food....

HANDS DOWN the BEST pizza establishment in Cleburne! The BEST Papa John's that I've ever encountered for that matter! The staff here are always so friendly. Friendly customer service goes a LONG way and this location knows how to treat their customers! I've ordered from their competitors in the past - horrible customer service, greasy pizzas and just down right gross. Papa John's has always been my favorite, but this location tops them all!! I'll never again purchase pizza from anywhere else in Cleburne. This Papa John's always has my order ready in a timely manner, the food always tastes great (isn't greasy like their competitors) and the customer service is straight up top notch!! Keep up the great work Cleburne Papa John's!! Thank y'all for great food and superb...