Green Goat Cafe Bar — Restaurant in Cleveland

Poor training and communication truly ruined my dining experience today, at Green Goat Cafe/Bar. I have been to this location several times and although the staff is understandably “learning to be leaders”, I was absolutely horrified with the lack of trust, training, and complete abandonment from management/ownership, towards the staff. I was equally disappointed by everyones inability to provide a hospitable environment for patrons.

The entire location was riddled with dust and uncleaned tables. When my husband asked for bone broth, a staple for this chain of restaurants, we were told they had not made any for the day. The entire menu was similar to this sentiment and it became a whac-a-mole game, just to order something.

I ordered a Mimosa and received orange juice with Prosecco that was flat. When I requested a fresh bottle, I was told that the current bottle was the only bottle available, and it had been opened several days prior. Despite a new menu, when I asked for a split/can of Prosecco, an item listed on the menu, I was told they didn’t have that either.

When my food arrived, we waited 5min before reminding the staff, for a second time, to bring silverware. When it was forgotten again, we decided to get up and retrieving it ourselves.

By the time I tried to enjoy my meal, the food was cold and the meat was so tough, I had to saw into it, just to enjoy a bite—I ordered a breakfast sandwich without bread!

To add insult to injury, I did not have a drink and after working so hard at trying to enjoy my lunch, I opted for a refund for the sandwich and mimosa I never received. My husband ate his food but later described it as mediocre.

The “lead” for the sparse service team, was a boy named Gabe. He took several commutes back and forth to receive directions, via text, from his manager Alexis. The reality became clear that he was not trusted to handle refunds and Alexis refused to speak to me.

Not only did I leave without a breakfast sandwich or the mimosas I intended to enjoy, I was treated with blatant disregard as well as an inconvenience; as if my requests were outside the capacity of general restaurant operations.

I was finally issued a refund an hour later, I also received a text from Alexis, requesting that I inform her about concerns Gabe may not have mentioned. I think it’s absolutely unconscionable for the staffing at this location to endure the frustration and disappointment of patrons, without proper training or communication from management or ownership, so I’ve instructed Alexis to read...

I wasn’t sure what to expect when my friend suggested we grab a quick lunch at the Green Goat. We parked on the street and came in through the entrance where you walk up the stairs—and immediately, I was impressed. This was my kind of place. The atmosphere was awesome.

It’s set up like a courtyard inside an industrial building, with both indoor and outdoor seating. Very well designed. Whoever handled the architecture and interior design did an excellent job. Atmosphere is a big deal to me, and they nailed it.

When it came to ordering, I wasn’t sure what to pick. I landed on a burger and decided to swap out the fries for a side salad, thinking it would be a fresh option. Turns out, I was actually paying extra to remove my fries and get the salad—easily the biggest mistake of the meal.

The side salad was basically chopped lettuce with straight vinegar dumped on it. No oil, no seasoning, nothing. Unless you’re a rabbit, I can’t imagine how this was worth an additional $2.

The burger itself was decent. I noticed a strange blue topping and later found out it was blueberry ketchup. Mad points for creativity, but the flavor just didn’t land for me. I don’t want blueberries on my burger. It wasn’t bad—just didn’t stand out or elevate the dish.

Overall, I’d say the food was fine, but not memorable. They’re clearly trying to be creative, but for me, it missed the mark. I wouldn’t call it poor quality, but I also wouldn’t rush back for the food alone. The atmosphere, though? That’s...

Diner Beware!!!!

This was my first experience with (Dining In The Dark). We drove to Cleveland from Pittsburgh to experience this.

The appetizer and the entrée were delicious, but these dessert was a vegan dessert that did not complement the seafood and meat choices that we had earlier. Actually The dessert was terrible.

Although we knew it when booking that it was a pricey evening, it turned out to be even more expensive one once we got there. In addition to the $32 service fee they added when we booked the evening, now there was a $20 tipping and also another $10 for drink tipping. Bringing the total to $62 which was basically robbery.

There was no complementary beverage and alcoholic drinks were $15.

I guess that’s why when you read the reviews a lot of people say, “one and done”. It’s unfortunate because it was a fun night and I’m thinking with a little more consideration in pricing it would be a hit everywhere.

all I can say is...