KFC — Restaurant in Cleveland

I dont really care for fast food..KFC is the closest to home cooking..my opinion..Went for lunch...they messed my order up called immediately let them know I would be back on my next break told them.i ate on the smallest piece of chicken had to eat something it was my lunch break ..lady Said she understood told me to ask for Ken he would be the next manager on shift by the time I could get back and she would let himknowi wouldbecoming...The cashier was just as. Empathetic upon my arrival..gave him my food he gave it back and sd maam keep it for ur inconvenience u shouldn'thave had to come back...well KEN the manager comes and has a total opposite demeanor demands the food back and also deducts a piece of chicken from my order for the one I ate on..gas is 3.19 a gallon so between the gas. to get there ,the gas sitting in line ,the gas wasted as i had to pull around and wait another10 minutes for them to bring my food out..and the gas getting back to work..not to mention my time both breaks wasted gone.I.Feel The very least Ken could have done was apologize for one...and also let me keep my piece of chicken 😂..Funny but not funny that was petty and I'll make my lunch from now on..I'll save my 20$ per week aka 1,040 per...

I went there and pick up my order when home try to eat it and the chicken was cut terrible it was horribly greasy the biscuits were old I went to return andmngr. acted like I just planted other chicken. all this food to return it would not give me a refund gave me more chicken and I think this is some of the most terrible service I've ever had. She refused a refund because we took a couple of bites. Well that's how I found out it was horrible. She basically accused me of just looking for cash back, of course I wanted my money back. I even brought back all good including the chicken with a couple bites out. For the high expenses of KFC. Service, food and manager here was horribly degrading for me. If I was you I would not go to this KFC. OR any other for the price. Stores and gas stations have better chicken, cheaper prices, and treat the customer right. If I was in that area again, I'd rather eat McDonald's ....

I walk in they are talking to each other about non work issues takes forever to get your order placed then another hour just to make it. So I started ordering on line, that doesn't work at all, another hour to wait for pick up and they still don't get the order right. My family is hungry. I've waited an hour for an on line order to hear no mire regular chicken I have to take crispy. Then they don't give us our 2 mashed potatoes. The doors locked so I can't go back. They yelling at the guy for not making chicken, but I've been there for an hour nobody called for it at all!!! I definitely won't be back. Sick of that bullshit they serving. How do you place an order on line and still have to wait 30 plus more minutes when you show up. Just for them to not get it right. Every time it's 30 plus minutes. I will...