Sonic Drive-In — Restaurant in Cleveland

The service here is TERRIBLE. We ordered 3 drinks and have been waiting for almost an hour and we called twice because it was taking so long. They sent someone out to ask what we had and he went back in and left us waiting for probably another 10 minutes. I mean, how long does it take to put 3 different liquids into 3 different cups and take it out side? He finally came back with our drinks and they were wrong after we repeated it several times. After they brought our drinks the second time, they still hadn’t given back my debit card from the first time they took it in so I finally had to go up to the door to get it after 10 minutes of waiting. We arrived at 3:10 and left at 4:15. it was ridiculous!!! We will...

I have yet to go to this Sonic and have a good visit. Today, i purchased a medium M&M Blast. Once I received it, there was not enough product in the cup for a mini. Bc they blend it, the ice cream was on the sides on the inside of the cup, as if I'm too illiterate to know that you have given half of what I've just paid for. What's so funny is, when she brought the blast to me, she had the cup in her hand swinging it, and stopped to talk to a coworker before bringing me what i had purchased. Therefore I have decided to not visit that specific Sonic again because the professionalism is appalling, and if I was the manager, I would truly look into retraining the car hops bc they are truly...

I love Sonics’s food but sometimes the attitude and character of the employees will leave a bad taste in your mouth. My husband i went there a week ago. We are in a pandemic crisis and the workers had no gloves, no masks and the workers were so unprofessional. My husband’s received his burger in torn paper, my drink was not prepared right. When we told the employee about our order, she got an attitude and you can tell she was not happy about having to retrieve our order and make it right. When she handed it back to us, my husband’s burger was rewrapped in the same torn paper. Very sad. No, i would not recommend this...