Starbucks — Restaurant in Cleveland

As a person with disabilities, I rely on delivery services quite a bit. I placed an order with Door Dash to have coffee and food delivered from this Starbucks location. Starbucks did not get one thing on my order right. My delivery person went above and beyond to try to get my order correctly prepared before delivery, but the Starbucks personnel were slow and unresponsive. This caused my ordee to be late, which of course meant my coffee arrived cold. The most frustrating thing is that I ordered "Hearty Blueberry Oatmeal", and Starbucks sent me a packet of instant oats. My delivery driver even went back a second time (she really was awesome, earned a huge tip) and they handed her another packet of oats. Because the Starbucks in question is in a Target, they staff are Target employees. I called the manager on duty, and she offered no rectification or restitution. Door Dash wasn't much more helpful. They refused to void my payment, and offered a refund in 5-7 days. Two businesses which obviously do not understand the cost of destroying...

Although I had a few recent nicks with a few barista’s, I love all my barista’s tho and I appreciate you all, one in particular I would love to show appreciation for is the barista Jose he has a great personality and knows how to engage with his customers, he makes a fantastic drink and if he didn’t have the mask on he always have a smile on his face thank you so much for always having my drink ☕️ made the proper way and being very prompt and just being you, the Starbucks Rocks Whenever he’s there or syd 🤩 Keep up the...

They are very rude at this Starbucks it is a franchise of Starbucks they pick and choose what coupons they will accept as if the customer knows, very nasty attitudes I go in here everyday to the point where the girls already know what I'm coming to order and every time you take issue with something someone is being rude I don't understand how someone is put in a manager position with a nasty attitude and a funky disposition I will never go in here again the last time I was here there was a problem....