Dahlia Coffee Co

TL/DR: A fantastic coffee shop with beautifully crafted coffee and great customer service.

I found this coffee shop on Tik Tok! This coffee shop deserves so much praise. During my experience, I saw the team of three give some of the best customer service I have seen in my time searching for good coffee. (Forgive me, I cannot remember names) The gentleman working the register was kind, and easy to hold a conversation with and wanted to give you the best service he could provide. The ladies, one of which was the owner herself, took their time handcrafting each drink with love and care. When I came up to order, I asked the gentleman what he would recommend. He said the Marzipan Latte but the ladies crafting drinks said the Mexican Mocha because of the homemade sauce they make. So, outvoted two to one, I ordered the Mexican Mocha. I also ordered a bag of their Guatemalan coffee they use for their drip coffee. (Which I brewed the next day, and it was phenomenal!) The gentleman struck up a conversation with me asking if I also did espresso and what beans he recommended for that, and I exchanged a story of how my personal espresso machine broke (exploded). With a laugh, a smile and a thank you, we finished the transaction, and I stepped out of line to allow the continuously growing line to move forward. I watched as they methodically crafted each drink and handed them off to customers. When I received my drink, I was pleasantly surprised with a meticulously crafted mocha with layers of flavor and topping. Hands down, one of the best mochas I have had. Dahlia Coffee Co, you have a very bright future ahead of you and I believe no doubt you will expand and become a very prominent coffee shop in the Cleveland area. I cannot wait to visit again.