Subway — Restaurant in Cleveland

The service was great. There was issue today, a customer ahead of us had the employee to make 3 footlong subs the customer had the employee to put some much toppings that it was hard to wrap sandwiches, the customer wanted it rewrap, the employee said yes I will double wrap your sandwiches, the customer started cussing and walked out didnt pay for sandwiches and left them there. There was no cause for that reaction at all. The employee did nothing wrong. But I know the customer will make it out to be the employees fault. So please don't blame your employees. I will call to talk to management personally tomorrow morning. I was there @5:49:17pm September 8. The customer was ahead of me. Thank...

Yesterday night 1/18/19. I called at 9:10p.m. the lady stated they close at 10p.m. I made it there at 9:30 everything was put up cooler cleaned out and she was sitting on the counter on her phone. I said hello she looked up but continued on her phone. I said hello again, she said oh we are closed. I said I spoke with you and you stated 10p.m. Online says 10p.m. the door says 10p.m. She said well we are closed. I've been going to this Subway for years. The turn over rate of the staff at night is semi high but the closing whenever they feel like it still remains. I've complained to a couple people during the day. It's ridiculously sad that I wasn't served with 30mins left...

They are so rude. When I went in I said hello to the girl with pink and purple hair cause she was about to serve me and she just started at me. Never said hello or may I help you just asked what did I want. I had to keep telling her that the amount of veggies she was putting on the subs wasnt enough, example with the lettuce she barely covered the bread. Then at the end I had to keep repeating myself about the sauces on the subs and she did a horrible job wrapping them. I had to rewrap my subs in the car to keep the toppings from...