Zaxbys Chicken Fingers & Buffalo Wings — Restaurant in Cleveland

Zacby's on 25th Street in Cleveland, TN, presents a perplexing predicament for its loyal patrons. Nestled amidst a pristine facade and tasteful landscaping, this eatery initially beckons visitors with the promise of a delightful dining experience. However, as one attempts to secure a parking spot for an in-person rendezvous, an astonishing revelation unfurls—a baffling parking arrangement that grants priority to delivery drivers, rather than the loyal customers who grace the premises.

Picture this: you arrive at the establishment, your expectations high, only to encounter a perplexing parking puzzle. The available spaces for guests are inconveniently parallel to the drive-through line, forcing you to maneuver through a sea of idling vehicles, their engines purring impatiently. Alternatively, you can opt for the parking lot behind the restaurant, but traversing the treacherous terrain flanked by the drive-through line—on one side, cars anticipating their turn to order, and on the other, the victorious ones already clutching their culinary conquests—leaves you feeling like a tightrope walker navigating a circus of moving traffic.

The question naturally arises: why this parking predicament? The answer, my friends, lies in a disheartening truth. Zaxby's, it seems, has chosen to disregard the comfort of its cherished in-person customers, reserving the most convenient spots for the third-party food delivery drivers. In essence, they have raised their proverbial middle finger to those who, dedicatedly, drove to their establishment for an immersive dining experience—the true patrons. Instead, their favoritism leans towards the non-patrons who earn their bread by transforming their vehicles into mobile delivery machines. For them, Zaxby's is just another pit stop on their quest for a tip, the flickering lights of their cash registers serving as their true guiding star.

Oh, Zaxby's, how you disappoint! By prioritizing these transient drivers, you have forsaken the very essence of hospitality—the essence that thrives in our great nation, where we welcome and cater to our guests with utmost respect. After all, when was the last time anyone witnessed a homeowner giving precedence to the mailman over their esteemed company? Such absurdity is unheard of!

Let us, for a moment, shift our focus away from this parking conundrum and delve into a glimmer of hope within the walls of this perplexing establishment. Behold, the "Freestyle" soda machine! A spectacle of carbonated creativity, it boasts an array of flavors that, when mixed and mingled, create a tantalizing symphony of taste. Here, dear reader, you can unleash your inner mixologist, concocting hundreds of unique drink combinations that dance merrily upon your palate.

As you sip your customized creation, take a moment to admire the local school memorabilia adorning the walls. The pride of the community seeps through each framed photograph, painting a vivid picture of camaraderie and shared experiences. But hold on, for there is a twist amidst the laughter and nostalgia. Behind the counter, hidden from plain sight, lies a treasure trove of amusement—an unexpected symphony of profanity. Yes, dear reader, the voices of innocent children metamorphose into the expressions of seasoned sailors, much to the amusement of the eavesdropping customers. It may not be everyone's cup of tea, but it surely beats the sanctimonious clucking of holier-than-thou chickens.

However, I implore you, Zaxby's, to reconsider your skewed priorities. Embrace the concept of justice, and restore the rightful place of your true guests—the ones standing in front of you, ordering at the counter, and choosing to partake in the communal experience of dining within your establishment. Remember, they are the pillars of your success, the ones who provide the foundation upon which your reputation is built. Grant them the parking oasis they so rightfully deserve and let their satisfaction radiate through the land, like a symphony of contented clinks...

I was a major Zaxby’s fan for years since probably 1998 but man their prices for what you are getting just suck now. I have several friends who feel the same way as me. If you’re gonna pay $15 for a chicken finger plate you can go to a dine in place with much better quality meat, veggies, deserts, and drinks like O’Charley’s, Champy’s, or Chili’s. Paying dine in prices for fast food is crazy when you can get a much better product for the same price or no more than $2-5 more. If I remember right Zaxbys does franchisee’s so local small biz owner my negative review is not directed at you but against Zaxbys corproate HQ with their disgusting greed that’s out of touch with the needs and desires of the local consumer and I’ve contacted Zaxby’s HQ before and they are very much intentionally evasive and unhelpful (it’s very lousy to be Frank but they could learn alot doing their customer service at HQ like a company like Darden and Olive Garden who are the exact opposite they are excellent customer service and make things right every time but they’re a Florida company in a metropolitan area not a crummy Georgia one so go figure) and extremely unhelpful so I’m done with this company and their products and I’ve been a customer for 20+ years now but if they keep being bad at customer service at the Headquarters and charging dine in restaurant prices for lower quality fast food then my negative view of this company will remain the same until something changes...

VENT TIME ZAXBYS ON 25TH ST. Pull in line for drive thru at 859 on my clock. Representative comes out and says they are taking the car in front on me as the last car. I asked for special consideration because I just got back from Chattanooga taking my daughter and son in law a generator because they were affected by the tornado from the night before. He went inside and came back out said no I couldn't be given any consideration that they were closed. I called to the store and asked to speak to the manager. She apologized and said by their clock it was 901. I told her I was really disappointed in her choice as a manager to not step up and take care of a customer especially when I was already in line and had been. You would think we should be more giving, understanding, considerate ESPECIALLY during our current situation. Then to ask for consideration and to be turned away. Unbelievable! If they were going to close earlier than posted, they should have a representative stand outside to meet customers as they drive up and let them know they were closing. Not wait and let them sit there and then...