I ordered 3 pizzas and they didn't deliver it. Went through their website to report it, and it only gave two options, to either take 1 free pizza or to have $20 off my next order. Neither option pays me back for not receiving any product at all. After the third phone call to this specific store where I was hung up on without a word, after being put on hold for 10+ minutes at a time, my brother went to the store in person to complain. He stayed in the store until they delivered the pizza. However when they were delivered all of the three boxes were upside down. (Which I did not realize at first). When I went to grab the pizza boxes with 1 hand to close the door with my other hand, the bottom pizza fell out on the ground face down. When I put the pizza boxes down I realized all of them were upside down, a pizza place doing that in any way is messed up because all of the toppings and sauce get stuck to the cardboard. Its difficult to imagine that it would happen not on purpose because when you put them down the pizzas start to slip immediately out of the box. This location should not be...
Read moreTerrible!!! Placed an order online, checked the "Pizza Tracker" and it said pizza was delivered. The catch, pizza was NOT delivered. Waited a few more minutes then decided to call the store, waited on hold for 20 minutes and never got an answer. Pizza gentleman showed up over a half hour pizza was said to be delivered. Told him I had no use for this pizza anymore and that I decided to go with the "Papa" and am waiting for johnny boy to deliver my pizza. Only thing I feel bad about is that the delivery gent- Jason (if that was him, according to website that was my delivery guy, but then again they also said my pizza was delivered a half hour earlier so who knows) back to the point, Jason, looked genuinely concerned and confused about the situation. Feel bad he had to waste his gas and that his manager Roba doesn't know how to run a business and he is the one that has to pay for it. Such is life. Jason- thumbs up bud. Keep working hard. Roba- answer the phone. mega...
Read moreCold wings without the ordered sauce. Ordered hot wings and mango habanero wings - with extra sauce. Both wing orders came naked, and soggy, with blue cheese and ranch in the bag. No hot sauce. No mango habanero sauce. A disgusting, flavorless, soggy and nauseating mess. A mess that was flagged online as delivered 20 minutes before it actually showed up. Grossly disappointing and not to be repeated. The salads were not horrible, but not great either.
I foolishly decided to try them again. It is now almost THREE HOURS LATER and still no food. I've tried callling the store multiple times and cannot get through to a human. Their automated system keeps me on hold for an extended period, and then disconnects. NEVER AGAIN.
0 stars......actually, since they've now wasted almost 3 hours of my...
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