Pho Asian Noodle House & Grill — Restaurant in Clinton Township

I was having a meal when the server spilled a large amount of noodle soup on my coat, which I had placed on a chair. Neither the server nor the manager offered an apology.

Initially, the server outright denied causing the spill, insisting that my coat must have fallen and soaked up the soup itself. When confronted with the splash marks that obviously suggested otherwise, she just kept offering to spray it with detergent, saying things like, 'It'll be invisible once it dries' and 'Let me wash it for you.'

How can a stain from soup, which is not just pure water but contains various seasonings, simply disappear after drying? And her offering to wash it? With the same hands that almost dipping into the soup when serving food? SOS

The manager's sarcastic comments about my lululemon coat were unbelievable: 'I've bought many lululemons; they're washable. Haven't you ever washed this coat? No big deal, I thought it was super expensive. We can wash even a few hundred-dollar clothes. If not, we'll compensate you for it.' Yet, there was no attempt to actually compensate.

Firstly, this coat is a discontinued model. Secondly, lululemon's technical fabric is synthetic, and I never intended to wash it – I'd simply wear a new one if it got dirty. This was a brand new coat! Just because it's not an even more expensive brand, does that give them the right to stain it without any repercussions? Do they even realize that it's my personal belonging, my property? Ruining it and then refusing even apologize – do they have any sense of decency or responsibility at all?

Also, they offered free drinks as a promotion when business was slow, clearly as a tactic to attract customers. But once their business picked up, their attitude changed. They seemed reluctant to continue the offer, yet didn't want to lose face by stopping it. So, they begrudgingly provided the drinks, but not without making snide remarks implying that the customers couldn't afford to buy their own beverages.

If I ever visit this restaurant again, it would be a...

Favorite place for chinese food I have found in Columbus. Crab Rangoon, egg rolls (chicken egg rolls are the best I've found, vegetarian egg roll is meh), lo mein, chow fun, fried rice- all delicious and fresh. Thai tea is also amazing. Maybe my second favorite place for pho (Buckeye Pho takes top spot). I can't speak to some of the other vietnamese/thai dishes because I tend to order the same things when I come here. I also tend to eat more vegetarian dishes so my experience with some of the meat is limited. Portions are HUGE and price is cheap. One dish could easily last 2-3 meals. Bought two dishes, and egg roll, and an appetizer all for under $30 and the bag felt like a 10 lb bowling ball. It's in a run-down looking old taco bell, so I wouldn't expect the most amazing dine-in experience, but for take-out it's perfect. *and the drive-through is literally perfect for the lazy, don't-want-to-change-out-of-my-sweat pants-but-need-a-good-carb-load...

The worst take out ever. I tried to order pork egg rolls and was told that they did not have a pork egg roll, but it is the 3rd item on there menu. It is listed as Vietnamese egg rolls with Pork, rice noodle, onions, & mushroom. Well I pointed that out when I got there to pick my order up and the lady was just as rude to me as she was on the phone. I also order Chicken w. cold lettuce wrap. It was just lettuce and ground up very dry chicken. The other places I have had it at it is never been dry and there is other stuff in it. I also ordered Mango Shrimp I asked if it had peas, or snow peas in it I was told no. It had 12 snow pea pods in it so I was unable to eat it as I have a allergy to peas. I tried to tell to the order taker on the phone but she was disgusted with talking to me and saying O'man and heavy breathing into the phone. My first time and last time there. Worst food and worst...