Piada Italian Street Food — Restaurant in Upper Arlington

"It was our first ever Piada experience. One we not only regret, but also will lead us to probably never return. The entire experience was utter deplorable. Everything from the customer service to the food. We first arrived after doing some research on food options and the process. We go out often, and are familiar with the Piada process. We arrived with a game plan and were lucky because their was no line. We started our order and nothing seemed to go right. We order a salad and 2 pastas. His portion sizes were completely different. The first pasta was half the size of the second. He splashed a touch of sauce on each and slid them on. We got salmon on the salad and the hot chicken on the second bowl. I asked him 3 different times for 2 pepperoni sticks which he ignored. So I figured you ordered them at the register. As we moved to the next station, things grew a little worse. She was completely disengaged, rude, and sloppy with everything she touched. Her attitude almost deterred us from order toppings. She huffed at every item she had to put on the food. Several times casting scornful looks when I was not sure of the topping due to a lack of labels. She slammed everything together and slid things on. The young man at the register was about the best part of the experience. He was very polite. As he was ringing us up, he confirmed our meal. He called for 2 pepperoni sticks, which were now sold out and the groups behind us all had sticks with their bowls. It was an 8 minute wait from fresh ones. I settled for the other kind. He called out for the hot chicken, again, they were out and this was a 4 minute wait. He moved our food to the side to continue ringing others up. This is when we asked about the size difference in the pasta dishes. He agreed stating the one dish was much less but then shrugged if off and mentioned nothing he could do about it. He then offered us water as we waited. Exactly 7 minutes went by before the cook in the back pulled the chicken. I was the only hot and 3 people behind us had plain crispy. She proceeded to cut and prep all of the others prior to ours. Finally the cashier turned back and called out for our hot chicken so he could finish out our transaction. By this time, our food had been sitting for more than 10 minutes. Needless to say, it was awful. Everything was dry and cold. The sticks had cooled and turned into rocks. I could only eat the center 6 inches. The salmon had crusted and cooled. It turned incredibly dry and chewy. We actually removed it from the salad. The pastas had absorbed any juices and were dry and nasty. It was a truly disappointing and disgraceful first experience at Piada. Piada 3/5/19 7:07 pm T2#2287 20289...

Piada Italian Street Food exceeded all my expectations, earning a well-deserved 5 stars for its exceptional dining experience. From the moment I stepped in, the inviting aroma of freshly prepared Italian delights filled the air, setting the stage for a culinary journey. The menu offered a delightful array of options, each dish crafted with precision and authenticity.

The attention to detail in the food I ordered showcased the commitment to quality that defines this establishment.

What truly set Piada apart was the friendly and attentive staff. Their passion for Italian cuisine was evident as they guided me through the menu, sharing insights and recommendations. The service was prompt, and my order arrived promptly, beautifully presented and bursting with flavors.

The ambiance of the restaurant added to the overall experience, combining a modern aesthetic with subtle Italian accents. It created a comfortable setting, perfect for savoring the delightful meal. Whether you're a solo diner or out with friends, Piada Italian Street Food offers a welcoming environment for all.

In conclusion, Piada Italian Street Food is a gem for anyone seeking an authentic and delectable Italian dining experience. The harmonious blend of flavors, exemplary service, and inviting ambiance make it a standout choice. My visit was nothing short of exceptional, and I look forward to returning to explore more of their...

I recently had the pleasure of dining at this fantastic Italian street food haven, and I must say it exceeded all expectations. The star of the show? The pepperoni sticks! From the moment I stepped in, the welcoming ambiance transported me straight to the heart of Italy. The staff's warmth and genuine enthusiasm for their craft added an extra layer of enjoyment to the experience. They were not only knowledgeable about the menu but also eager to guide me through their offerings. I couldn't help but notice some reviews giving this place less than three stars, and I must say, those reviewers must be exceptionally hard to please. In my opinion, this restaurant deserves every bit of its five-star rating. The quality, service, and overall dining experience make it a standout in the realm of Italian street food. If you're a fan of genuine Italian flavors, a cozy atmosphere, and friendly staff, do yourself a favor and pay a visit. I can't wait to return and indulge in another round of perfection!

tldr: People who give less than 4 stars are just straight up harsh, this place is more than deserving of five stars.

tldr2: For all the dogs,...